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The latest news from ClearFeed team
We're building tools to supercharge your Customer Service teams on Slack & Microsoft Teams. This is where we talk about how and why.
Product Blogs
Introducing Custom Fields and Forms: Enhance and Streamline Your Internal Helpdesk Operations On Slack
Shipra Sharma
November 10, 2023
Streamline Communication and Support Workflows With ClearFeed's Slack-Intercom Integration
Shipra Sharma
October 16, 2023
ClearFeed Raises $2.7M to Fuel Slack & Teams-Based Customer Service
Joydeep Sen Sarma
October 4, 2023
ClearFeed Recognized As a High Performer in the G2 Fall 2023 Season
ClearFeed Team
September 25, 2023
Now work on ALL tickets from Slack: ClearFeed's enhanced Slack-Zendesk integration
Shipra Sharma
September 21, 2023
Introducing GPT Powered Answers in ClearFeed for Efficient Slack-Based Customer Support
Joydeep Sen Sarma
August 30, 2023
What’s New in ClearFeed: Prioritize Employee and Customer Requests on Slack
Happy Das
August 18, 2023
Managing Customer Expectations with Automated OOO Replies from ClearFeed
Shobith Mallya
June 29, 2023
ClearFeed's Slack Freshdesk Integration: Enabling cross-team collaboration on customer issues
Shobith Mallya
May 31, 2023
Streamline Your Customer Support with ClearFeed's Slack Zendesk Integration
Rishi Raj Mullur
April 12, 2023
ClearFeed Triage channels - a new way to work with customers on Slack
Joydeep Sen Sarma
April 3, 2023
Introducing ClearFeed Announcements
Rishi Raj Mullur
January 26, 2023
Unlock Support metrics on Slack with ClearFeed
Sandhya Manikandan
November 28, 2022
How I stopped worrying about our Customer Slack channels
Joydeep Sen Sarma
July 26, 2022
Industry Blogs
How to Create an Effective Ticket Escalation Process
Happy Das
December 4, 2023
Slack Analytics: Using Data to Improve Collaborative Efforts
Happy Das
November 29, 2023
10 Essential Features of a Good Customer Service Ticketing System
Happy Das
November 24, 2023
6 Best Ticketing Systems That You Should Use with Slack
Sreyashi
November 21, 2023
How Slack Workflows Drive Customer Experience and Team Productivity
Happy Das
November 16, 2023
Webinar Highlights: Maximizing Customer Success With Shared Slack Channels
ClearFeed Team
November 8, 2023
SLA Breach in Customer Support: How Your Team Can Handle It
ClearFeed Team
November 8, 2023
Zendesk Pricing Explained: How to Break Through License Costs
Happy Das
November 6, 2023
What Is Ticket Routing and How Does It Work in Zendesk?
Happy Das
October 30, 2023
7 Metrics Everyone in Customer Service Should Care About
Happy Das
October 17, 2023
How Slack Is Replacing Email for Customer Support Teams?
Sreyashi Chatterjee
September 18, 2023
How to Use Slack Reminders to Make Customer Support Easier
Happy Das
September 13, 2023
Customer Success & Productivity: How Triage Tickets Can Help
Happy Das
September 7, 2023
Slack Auto Response: A Simple Way to Make Customer Support Efficient
Happy Das
September 4, 2023
A Free Guide to Using Slack Connect with Customers and Partners
ClearFeed Team
August 30, 2023
6 Best Halp Alternatives to Help Customer Support Teams Succeed
Happy Das
August 29, 2023
The Power of Conversational Support: Transforming Customer Experience and Support Teams
Joydeep Sen Sarma
July 14, 2023
3 Best Ways to Integrate Slack with Zendesk in 2023
Radhika
February 9, 2023
Top 10 Live Chat Tools for Customer Support
Mujahid Khan
January 17, 2023
Top Five Task Management Apps for Slack in 2023
Mujahid Khan
January 2, 2023
Harness the Power of Slack for Stellar Customer Support: A Step-by-Step Guide
ClearFeed Team
December 7, 2022
Leveraging Cool Slack Features for Enhanced Customer Support
Lalit Indoria
September 21, 2022
Ten things we learnt about Helpdesks on Slack
Joydeep Sen Sarma
July 4, 2022