AI-Powered Customer & Employee Support on Slack

Efficiency of a helpdesk with the familiarity and collaborative power of Slack

How does ClearFeed help scale customer Slack channels?

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Key Benefits

Collaborate on tickets from Slack
Meet your users where they work
Reduce Zendesk License Cost
Bring the core helpdesk functionalities on Slack
Eliminate Silos, capture all data in Zendesk
Resolve queries faster with AI

Top Support teams love ClearFeed!

testRigor logoAcryl Data logoastronomer.io logoSprinto logoatlan logoMindsDB logoBigeye logoLI Tech logoCastAI logoYotascale logoMeltano logoCoreWeave logoUnionAI logoTeleport logo
testRigor logoAcryl Data logoatronomer.io logoSprinto logoatlan logoMindsDB logoBigeye logoLI Tech logoCastAI logoYotascale logoMeltano logoCoreWeave logoUnionAI logoTeleport logo
Shravan Ashok profile picCastAI logo
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The perfect way to scale customer delight on Slack! ClearFeed is directly enabling us to give our customers a world-class support experience.
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Shravan Ashok
Staff Technical Program Manager, CastAI
Shravan Ashok profile picChronosphere logo
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Customer Support Experience Differentiator. We reduced friction in supporting our customers and increased efficiencies within the support team by implementing Clearfeed.
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Tom Walker
Head of Customer Support Engineering, Chronosphere
Barrett S profile picBigeye logo
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Game changing for managing Customer Slack channels. ClearFeed has streamlined our response & escalation process
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Barrett Summerlin
Chief of Staff | Operations | Customer Success, Bigeye
Partha Pratim C profile picPlum logo
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Simple, Seamless Integration to handle customer support from Slack. Clearfeed is super simple to use. Zero fluff, maximum utility.
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Partha Pratim C.
Program Manager - Product, Plum
Kevin C profile pictestRigor logo
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Exactly what we needed!. Clearfeed allows us to scale our homely approach to customer support through Slack.
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Kevin Carroll
Support & QA Manager, testRigor
Kevin C profile picFacets.cloud logo
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Helped us manage twice the channels with the same support team. Statistics are a great bonus feature for us.
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Prashant Dhanke
Founding Member | CISO | Customer Success, Facets
Kevin C profile picCoreWeave logo
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In addition to their own ticketing system, they make it easier than ever to create a support ticket on our ticketing system for problems that require escalation outside of Slack.
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Taylor Milova
Client Success Manager, CoreWeave

Features to convert Slack into a powerful Helpdesk

ClearFeed | Triage Channels
Triage Channels
ClearFeed | Triage Channels
SLA Management
ClearFeed | Triage Channels
Automated Workflows
ClearFeed | Triage Channels
GPT - Powered Answers
ClearFeed | Triage Channels
Custom Forms
ClearFeed | Triage Channels
CSAT Surveys
ClearFeed | Triage Channels
Service Metrics
ClearFeed | Triage Channels
Integrations

Empowering teams with tailored solutions

ClearFeed | Automate ITSM processes

Automate ITSM processes

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ClearFeed | Manage Product Queries

Manage Product Queries

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ClearFeed | Track Engineering Escalations

Track Engineering Escalations

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ClearFeed | Serve your Sales Reps

Serve your Sales Reps

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ClearFeed | Scale Customer Slack Channels

Scale Customer Slack Channels

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Case Studies

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Integrates bi-directionally with your team's existing stack

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Simple, transparent pricing with a 14-day free trial
ClearFeed Customers
.....you'll be in great company!
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Secure from Day 1

ClearFeed was built by an experienced team with security, privacy & compliance prioritized from day one.

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