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Streamline communication, collaborate privately with your team & deliver 5X faster resolutions.
ClearFeed streamlines our process, routing requests to the right people/ channels, boosting support efficiency.
Customer Support Experience Differentiator. We reduced friction in supporting our customers and increased support efficiency.
ClearFeed has transformed how we track Tech team productivity, enabling us to measure KPIs like closure time and first-time response rates.
ClearFeed ties multiple communication channels together without disrupting our existing workflows.
All replies on a post are updated on the Zendesk ticket & vice-versa, enabling us to get the entire context on one Zendesk ticket.
ClearFeed has eliminated the need to switch between different platforms & greatly improved our support workflows by ensuring our Merchants receive timely responses in Slack.
Scale support to hundreds of customers directly on Slack, MS Teams & other channels.
A Slack-native helpdesk to support your teams where they work.
Zendesk Tickets filed using ClearFeed over May & June
Users collaborating on Zendesk Tickets in Slack
Tickets collaborated on through Slack in 3 months
comments posted from Slack on Freshdesk Tickets
