ClearFeed monitors and syncs conversations across Slack and Ticketing systems, and nudges engineering and support teams to close customer conversations faster
Whether its automated filing of tickets or updating customers on status of their requests - ClearFeed workflows has got it covered.
Club multiple messages with attachments into single story and flie a ticket to zendesk from slack channels.
Two-way sync of comments and status between JIRA and Slack
Program SLAs by customer and responder type and setup escalations to Slack DMs, Triage Channels or Emails.
Build a custom workflow by exposing a webook and we'll ping you with new requests.
ClearFeed was built from the ground up by an experienced team with security, privacy, and compliance prioritized from day one.Â
Have a question, an idea, or a feature request? Want to just stay plugged into our product updates or chat about best practices with other Slack users?