Prioritize, track & ensure timely resolution of requests on Slack
Drive timely responses to customer requests
Manage all escalation requests within Slack
Whether its personal tasks or large team projects — ClearFeed has got it covered.
Route new requests to PagerDuty to get alerts and manage on-call.
Never forget to file a JIRA again with ClearFeed <> JIRA integration.
ClearFeed automatically pages the on-call or a team when a new request is detected.
Build a custom workflow by exposing a webook and we'll ping you with new requests.
"I am tired of scanning our escalation Slack channels to make sure people respond. Great to see Clearfeed automating this!"
"We get escalations on Slack, Email, Meetings – and it’s impossible to keep track of them. Clearfeed is enabling visibility and coordination around escalations"
"ClearFeed has been a huge help by prioritizing requests on Slack using priority of related Support tickets."
"Being able to route urgent requests on Slack via Pagerduty is a huge help."
