Conversational Support platform for Slack
Convert Slack channels into a single queue of requests, respond within SLAs and handover customer Slack threads to tickets and issues





Convert Slack channels into a single queue of requests, respond within SLAs and handover customer Slack threads to tickets and issues
Solutions purpose built for Customer Support/Success, Engineering and IT teams to track, prioritize & resolve critical customer requests.
Scale customer support on Slack to 100s of customers with bi-directional ticketing integrations, SLA reporting and reminders for open queries.
Automate ticket & knowledge base look-up and escalation management from Slack.
Support internal employees on Slack with detailed service metrics and bi-directional ticketing integrations.
ClearFeed was built from the ground up by an experienced team with security, privacy, and compliance prioritized from day one.