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5.0 rating

Conversational Support Platform for Slack

Convert Slack channels into a shared queue of requests, respond within SLAs and
convert customer requests to tickets

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Top Support teams love ClearFeed!

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Partha Pratim C profile pic
Simple, Seamless Integration to handle customer support from Slack. Clearfeed is super simple to use. Zero fluff, maximum utility.
Partha Pratim C.
Program Manager - Product, Plum
Barrett S profile pic
Game changing for managing Customer Slack channels. ClearFeed has streamlined our response & escalation process
Barrett Summerlin
Chief of Staff | Operations | Customer Success, Bigeye
Naveen K profile pic
Essential to build and scale customer success. Clearfeed has helped us expand our premium support & success processes to across 100s of customer channels.
Naveen Kumar
Founder's Office - Success, Hatica
Kevin C profile pic
Exactly what we needed!. Clearfeed allows us to scale our homely approach to customer support through Slack.
Kevin Carroll
Support & QA Manager, testRigor
Kevin C profile pic
Helped us manage twice the channels with the same support team. Statistics are a great bonus feature for us.
Prashant Dhanke
Founding Member | CISO | Customer Success, Facets

Solutions for different teams on Slack

Pricing based on agents

Streamline upto 10 customer channels- for free!

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How does ClearFeed scale customer channels ?

Features for Efficient Slack Based Support

With ClearFeed, Support & CSM teams can manage support over Slack more efficiently, with lower response times & greater accountability.
Triage Channels

Triage Channels

Track and respond to requests across customers from one channel.

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Ticketing Integrations

Ticketing Integrations

Keep the team working from their preferred platform while keeping all integrations in bi-directional sync.

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Service metrics

Service metrics

Measure request volume, response times, time spent and plan capacity better.

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Integrates bi-directionally with your team's existing stack

Support Tools

Engineering Tools

Meet our investors

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Learn more about us

Secure from Day 1

ClearFeed was built from the ground up by an experienced team with security, privacy, and compliance prioritized from day one.

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SOC2 Type 2 Certified

Secure encryption of data

Scale support to 100s of customers on Slack

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