Whether its automated filing of tickets or updating customers on status of their requests - ClearFeed workflows has got it covered.
Club multiple messages with attachments into single story and flie a ticket to zendesk from slack channels.
Two-way sync of comments and status between JIRA and Slack
Program SLAs by customer and responder type and setup escalations to Slack DMs, Triage Channels or Emails.
Build a custom workflow by exposing a webook and we'll ping you with new requests.
ClearFeed was built from the ground up by an experienced team with security, privacy, and compliance prioritized from day one.
Have a question, an idea, or a feature request? Want to just stay plugged into our product updates or chat about best practices with other Slack users?