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Transform Slack into an intuitive, scalable Helpdesk. Seamlessly create, respond, and resolve tickets in Slack.
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ClearFeed transforms Slack into a comprehensive Sales Ops service desk by converting sales team requests into trackable tickets with prioritization, ownership tracking, and analytics—all without leaving Slack.
ClearFeed enables deal-based prioritization, configurable SLAs for different request types, and automated escalation paths for time-sensitive issues. Revenue impact and deal close dates can automatically influence ticket priority.
Yes, ClearFeed offers configurable forms for different request types, specialized workflows for approvals, custom field validation, and automation rules. It adapts to your specific processes for territories, quotas, commissions, and CRM support.
ClearFeed facilitates multi-stage approval workflows with stakeholder routing, document attachment capabilities, calculation validation, and complete audit trails. It maintains history for compensation disputes and compliance requirements.
ClearFeed offers native Slack integration, sales-specific workflows, and higher adoption rates than generic ticketing systems. It provides specialized Sales Ops functionality with superior user experience and direct impact on sales productivity.
Yes, ClearFeed maintains SOC 2 Type II compliance, role-based access controls for deal data, and secure handling of compensation information. It supports private channels for discussing sensitive customer or financial details.
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