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Use AI Agents with your Helpdesk or Integrations plan.
Start with included credits, pay for additional usage as you grow.
Pay only for credits beyond included credits. Included credits count toward the usage slabs below.
AI Agents are usually purchased with ClearFeed Helpdesk or Integrations plans. You can subscribe to 1 Agent Starter Helpdesk Plan (only $24/month) or the Starter Integrations Plan ($49/month) and add on AI.
Yes. You can add an AIĀ Pack to any of the Integrations Plans at an additional cost of just $20/month (for 100 AIĀ Credits). Auto-resolve user queries in Slack with AI and file tickets with your favorite Ticketing system.
Typically any invocation of an AI-Agent to resolve a user query consumes one AIĀ Credit. This includes multiple responses by the AIĀ Agent in a chat session. Complex Tasks like Documentation Agent may consume more than one credit per task.
Note: AI Auto-Fill actions in ClearFeed Automations do not consume AIĀ Credits but require an AIĀ Plan.
Yes, you can either try out our AIĀ Agents for free during the Trial Period at no cost and without a credit-card. If you are an existing customer on Starter Plan, you can also try out our AIĀ Agents in Trial Plan before purchasing a subscription.
ClearFeed's AIĀ Agents use OpenAI models and embeddings by default and also offers Google Gemini models as a choice for answer generation. To rank Search Results from Knowledge Sources - it may use additional models like Cohere.
Yes. This may be possible as long as your model and provider have OpenAI compatible APIs. Please contact us to set this up.
No. At this point, we are unable to roll-over unused AIĀ Credits.
Only usage beyond your included credits is charged. Your included credits count towards the Usage Slabs.
Example: If the included credits is 500 and total usage is 650 credits in a month - then the overage charges are (650-500) Ć· 1 5 = $10
No. AI credit overages are billed at the published tiered rates, regardless of discounts on your subscription.
No. We do not use customer data to train models. Rather, customers can customize the behavior of AIĀ Agents using custom prompts. We also use API tiers with Zero-Day Retention Policies with major AIĀ providers (OpenAIĀ and Google) only.
