Seamless migration from Halp to ClearFeed

Next generation conversational support platform with advanced AI functionality and minimal learning curve for your team and customers.

ClearFeed logo
Halp logo

Integrated bi-directionally with Zendesk and JIRA Software

  • Respond to tickets from both Zendesk and Slack
  • Sync status, message and images across Zendesk and Slack
  • Edit Zendesk Ticket fields directly from Slack
Know More
2
“All replies on a post are updated on the Zendesk ticket & vice-versa, enabling us to get the entire context on one Zendesk ticket.”
Partha Pratim profile pic
Partha Pratim
Plum

Configurable Zendesk and JIRA Forms on ticket creation

  • Configure Forms and Fields to add details against Tickets on Slack
  • Setup mandatory and optional fields for ticket creation
4

GPT-Powered Answers from your KBs

  • Integrate Slack with existing KB
  • Suggest matching KB links on new questions
  • Log discussions from Slack to KBs with 1- click
  • Generate answers automatically using Generative AI (GPT)
Know More
5
“It’s interesting to have a combination of a previous set of canned responses by the support engineering team for customer requests, and use the official Kubernetes documentation as input to the large language model to help our customers with automatic responses.”
Tom Walker profile pic
Shravan Ashok
CastAI

CSAT Survey on Ticket Closures

  • Ask customers for feedback by sending a CSAT survey on Slack
  • Automatically send CSAT Survey when the Ticket has been solved
  • View CSAT score across all requests and tickets via detailed reports
6

Pricing Calculator

Select the type of support*
Number of channels*
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Price amounted to:
0$
Number of Monthly Requests*
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Price amounted to:
0$

Unique Features

Secure from Day 1

ClearFeed was built by an experienced team with security, privacy & compliance prioritized from day one.

Learn More
right-arrow

Trusted by Leaders

Integrate ClearFeed with your support stack in under an hour with handheld white glove support.

G2 Best Support Summer 2023 badgeG2 High Performer Summer 2023 badgeG2 Easiest Setup Summer 2023 badge

See What Our Customers Have to Say !

5.0 rating

"Simple, Seamless Integration to handle customer support from Slack"

Clearfeed is super simple to use. Zero fluff, maximum utility.

Partha Pratim

Program Manager - Product

plum

5.0 rating

"Exactly what we needed !"

Clearfeed allows us to scale our homely approach to customer support through Slack.

Kevin Carroll

Support & QA Manager at testRigor

testRigor

5.0 rating

"Game changing for managing Customer Slack channels"

ClearFeed has streamlined our response & escalation process.

Barrett Summerlin

Chief of Staff | Operations | Customer Success

Bigeye

5.0 rating

"Essential to build and scale customer success"

Clearfeed has helped us expand our premium support & success processes to across 100s of customer channels.

Naveen Kumar

Founder's Office - Success

Hatica

5.0 rating

"Amazing experience using clearfeed"

SLA feature really helps teams to be on top of all messages and not miss any messages

Karthik Arora

Chief Technology Officer

ElevateHQ

4.9 rating

"Reliable and user-friendly"

The customer service team at Clearfeed has always been prompt and professional in addressing any issues we have had.

Naman Mishra

Software Engineer

ElevateHQ

5.0 rating

"Great product with incredible support"

Automatic creation of issues from Slack threads means conversations are less likely to be missed.

Toby Johnson

Lead Solutions Architect

Vuestrorefront

5.0 rating

"Helped us manage twice the channels with the same support team"

Statistics are a great bonus feature for us.

Prashant Dhanke

Founding Member | CISO | Customer Success

Facets

Scale support to 100s of customers on Slack

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.