$1/month until June, 2024 for Halp users.
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Slack-native helpdesk, built for collaborative support. A modern replacement for Halp & Atlassian Assist with Jira/JSM integration and powerful AI.
Resolve requests in minutes, not hours
Turn conversations into tickets with one click & sync with Zendesk, Jira, Freshdesk, SalesForce, Intercom & Hubspot.
Manage requests from Slack, MS Teams, Email, Web Chat, & Portal in one queue - directly from Slack.
Deflect repetitive queries, suggest replies, & automate agentic actions in your connected tools.
File and manage confidential requests directly in Slack without posting in shared channels.
Give customers a single place to submit and track requests, synced in real time with Slack. Host KB in ClearFeed with access control.
Create tasks in Jira, GitHub, Linear, or ClickUp directly from Slack threads. Get task updates back on Tickets.
AI monitors each Ticket to generate proactive alerts. Trigger powerful automations and CSAT on Ticket updates.
Route requests to dynamic approvers, approve or reject in Slack & maintain a complete audit trail
Our recent transition from Halp to ClearFeed was nothing short of impressive. The ClearFeed team was exceptionally hands-on and responsive. We were up and running in no time, with minimal disruption to our workflow. Would highly recommend ClearFeed to any organization looking for a smooth and supportive switch.
I like the Clearfeed team's willingness to listen to feedback and improve the product. It is very similar to Halp Assist, but improves the features in a meaningfulmanner.
I love Clearfeed's intuitive use and simple UI, but the best part is their support.
Whenever I've asked for a bug fix or a feature I need, they've been very quick to provide an update or implement a feature. So I'm confident that Clearfeed will only getbetter in the future.
I love how easy it was to setup, the help centre is extensive! We have a small helpdesk and just needed something easy and simple to create, respond, and track metrics. The support team are great also. You can make the tool as simple as you like, or use the more advanced features - it really does fit everybody.
After a month-long search for a tool that could match the quick, live response capabilities of HALP, we found ClearFeed. With Atlassian phasing out core functionality for non-subscribers, we needed a solution that offered comprehensive Slack and Zendesk integration. ClearFeed stood out as the only product that met all our needs. We had nearly exhausted our options, and ClearFeed was a clear choice.
ClearFeed and Halp are both tools for managing employee and customer support through Slack, but ClearFeed offers more extensive integrations, enhanced automation, and advanced analytics compared to Halp.
ClearFeed provides additional features like AI-powered ticket tagging, seamless workflows with external tools like Zendesk and Jira, and more customization options, making it ideal for teams looking for scalability.
ClearFeed supports integrations with popular tools like Zendesk, Intercom, Jira, ClickUp, Linear, Asana, GitHub and Freshdesk, which may offer broader compatibility compared to Halp’s integrations.
ClearFeed offers flexible pricing that adapts to your team’s needs, potentially making it a more cost-effective option for teams requiring advanced features.
Both tools are easy to set up, but ClearFeed is designed for rapid onboarding with intuitive interfaces and robust customer support.
Please send an email to support@clearfeed.ai and we will be glad to help.
