Miss getting back to people on Slack?

ClearFeed monitors slack channels and reminds you on open requests, unfulfilled promises, and pending responses from customers

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Drive tangible benefits within days of implementation!

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20%

Reduction in First Response Time

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25%

Reduction in Case Closure Time

15%

Increase in Customer Satisfaction

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AI assistant reminds you of pending slack discussions

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Unanswered questions directed at you.

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Commitments made by you which are not closed.

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Pending responses from others  

Automated Reminders on SLA breaches

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Configure SLA breaches based on response priority

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Get real-time notifications for SLA breaches

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See daily summaries of pending action items

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Notifications on Slack DMs, Channels, Other workspaces, Emails, and any other webhook

Setup reminders and snooze notifications

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Set up reminders on a slack conversation

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Snooze notifications for any duration

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Ensure 100% conversations are closed

Dashboard to review customer requests

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Advanced filters like responder and priority

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Custom views by channels assigned to team members

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Single panel to review all requests

What our customers are saying...

"We have over 30 slack channels with our enterprise customers. These are set up in a different Slack workspace. ClearFeed alerts us if we miss responding to any customer request for 15 minutes on these channels. This alert comes to us in our home Slack workspace where all CSMs are on a common channel. This is a lifesaver. We have started depending on these notifications.”

CO-FOUNDER
AT SERIES-A PRODUCT ANALYTICS COMPANY

“We have over 80 slack channels with our customers on Slack. It becomes really hard to stay on top of things. ClearFeed notifications help the customer-facing teams stay on top of open customer requests and promises made. It helps us make sure that we don't miss anything important."

HEAD OF TECHNICAL SERVICES
SERIES A KNOWLEDGE MANAGEMENT COMPANY

Integrate easily with your team's workflow, Send notifications to...

ClearFeed connects to your favourite tools to help stay on top of customer conversations.