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Track support requests received in Slack. Seamlessly create Linear issues with bi-directional sync with Slack. Measure key service metrics & get SLA alerts to convert Slack into a Helpdesk.
Our recent transition from Halp to Clearfeed was nothing short of impressive. The Clearfeed team was exceptionally hands-on and responsive. Highly recommend Clearfeed.
All replies on a post are updated on the Zendesk ticket & vice-versa, enabling us to get the entire context on one Zendesk ticket.
Educating our customers on how to use ClearFeed was very easy: have a question for the support team - add the emoji - done.
It streamlines communications across dozens of slack channels. Their support team is incredibly responsive and consistently listens to new feature requests (and gets them implemented within a week!).
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ClearFeed eliminates the need for manual data entry between Slack and Linear by automating issue creation, syncing comments, and updating statuses. This allows your team to focus on resolving issues instead of managing tools.
Yes, whether you are a small team managing a few issues or a large organization handling complex projects, ClearFeed scales to meet your needs with customizable workflows and seamless syncing.
ClearFeed stands out with its bi-directional sync, advanced notification settings, and easy-to-use interface. It also supports multi-tool integrations, making it ideal for teams using multiple systems.
With ClearFeed, you can track metrics such as closure time, first-time response rates, and overall team productivity. Our platform also helps measure KPIs related to customer support efficiency.
Setting up the ClearFeed Slack-Linear integration is simple and requires minimal technical knowledge. With detailed guides and support, you can have it running within minutes, making it cost-effective in terms of both time and resources.
For distributed teams, ClearFeed ensures all members, regardless of location, stay updated on issues and tasks without the need for constant manual communication across tools.
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