Work seamlessly across Slack & Linear

ClearFeed connects Linear with Slack bi-directionally, makes filing and subscription to issue updates super easy, and keeps track of issues reported on Slack so you don't have to!

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Key Benefits

Measure work done by your team on Slack
Measure work done on Slack
No more lost Slack threads
Unify Slack and Linear
Get started quickly with zero learning curve
Answer questions using GPT
Top Support teams love ClearFeed!
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testRigor logoAcryl Data logoatronomer.io logoSprinto logoatlan logoMindsDB logoBigeye logoLI Tech logoCastAI logoYotascale logoMeltano logoCoreWeave logoUnionAI logoTeleport logo

Top Engineering & Support teams love ClearFeed!

testRigor logoAcryl Data logoastronomer.io logoSprinto logoatlan logoMindsDB logoBigeye logoLI Tech logoCastAI logoYotascale logoMeltano logoCoreWeave logoUnionAI logoTeleport logo
testRigor logoAcryl Data logoatronomer.io logoSprinto logoatlan logoMindsDB logoBigeye logoLI Tech logoCastAI logoYotascale logoMeltano logoCoreWeave logoUnionAI logoTeleport logo
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"All replies on a post are updated on the Zendesk ticket & vice-versa, enabling us to get the entire context on one Zendesk ticket."
Partha Pratim Chakraborty
Program Manager - Product, Plum
“Educating our customers on how to use ClearFeed was very easy: have a question for the support team - add the emoji - done.”
Tom Walker
Head of Customer Support Engineering, Chronosphere
"We loved the ability to just add a ticket emoji - and the entire conversation of multiple related messages, magically makes it to the system of record."
Auryc -  Amod Setlur
Amod Setlur
Co founder and VP of Product, Auryc
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"Clicking the emoji and having everything synced between Slack and the created ticket is an awesome experience."
Greg Bakken Glean Clearfeed
Greg Bakken
Head of Technical Services (Glean)

Our recent transition from Halp to Clearfeed was nothing short of impressive. The Clearfeed team was exceptionally hands-on and responsive. Highly recommend Clearfeed.

Z
Zac B.
Senior Systems Administrator

All replies on a post are updated on the Zendesk ticket & vice-versa, enabling us to get the entire context on one Zendesk ticket.

Partha Pratim - Program Manager - Product, Plum
Partha Pratim
Program Manager - Product, Plum

Educating our customers on how to use ClearFeed was very easy: have a question for the support team - add the emoji - done.

Tom Walker - Head of Customer Support Engineering, Chronosphere
Tom Walker
Head of Customer Support Engineering, Chronosphere

It streamlines communications across dozens of slack channels. Their support team is incredibly responsive and consistently listens to new feature requests (and gets them implemented within a week!).

S
Shaun B.
Founder, B2B Marketing Firm

ClearFeed Recognized As a High Performer on G2

High Performer - Asia - Fall 2023High Performer - India - Fall 2023High Performer - Summer 2024High Performer - Mid-Market - Summer 2023Users Most Likely To Recommend - Asia Pacific - Fall 2023Best Support - Mid-Market - Fall 2023Easiest Setup - Mid-Market - Fall 2023Fast Implementation - Mid-Market - Fall 2023Easiest Setup - Fall 2023High Performer - Asia Pacific - Fall 2023Best Meets Requirements - Mid-Market - Fall 2023

Features to work seamlessly on Linear issues from Slack

01
Create Issues from Slack
  • Convert Slack threads into trackable issues
  • Manage status, ownership and respond to requests from Slack
  • Use 🔒emoji for internal notes and collaboration
Create Tickets from Slack
Two-Way Sync Between Slack & Linear
02
Two-Way Sync Between Slack & Linear
  • Sync escalation discussions from Slack to Linear in real time
  • Responses & ticket status updated back on Slack thread
  • Configurable bi-directional sync setting and Emoji Shortcuts
03
Boost Engineering Efficiency with Automations & Intake Forms
  • Auto-assign requests on Slack based on on-call schedules
  • Integrate with PagerDuty, Opsgenie and more
  • Create custom Fields and Forms for quick resolutions
Boost Engineering Efficiency with Automations & Intake Forms
In-Depth Metrics For Efficient Reporting and Analysis
04
In-Depth Metrics For Efficient Reporting and Analysis
  • Advanced filters like agent, SLA status, date
  • Review requests of specific categories of issues
  • Measure response time, closure rates and CSAT
05
Create Escalations from Support Tickets
  • Bring customer conversations to Slack from ticketing systems
  • Maintain escalation discussions and customer context within same thread
Create escalations from Support Tickets
GPT-Powered Virtual Agent to answer common questions
06
GPT-Powered Virtual Agent to answer common questions
  • Integrate Slack with your multiple knowledge sources
  • Consolidate search results from multiple data sources
  • Generate answers automatically powered by GPT4

Integrates seamlessly with your team's existing stack

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Engineering tools Support tools
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Knowledge Base
Simple, transparent pricing with a 14-day free trial
ClearFeed Customers
.....you'll be in great company!
Get a product preview on ClearFeed Sandbox