Work seamlessly across Slack and Salesforce Service Cloud

Effortlessly convert Slack threads and attachments to Salesforce Service Cloud cases. Allow customers on Slack to chat with agents on Salesforce. Combine Slack based engagement & Service Cloud support effectively.

Features to work seamlessly on Tickets from Slack


Convert Slack threads to Service Cloud cases

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AI detects conversation boundaries

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AI generates titles and descriptions

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Upload multiple messages & attachments with 1-click

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Subscribe channel to ticket status updates.

Feature 2 Salesforce | Automatically convert requests to Service Cloud cases

Automatically convert requests to Service Cloud cases

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Configure emoji based or automatic case creation

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Convert every Slack request to new Service Cloud case

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Requesters continue to reply on Slack thread

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Support team can view & respond from Service Cloud


Chat with Support Agents

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Create a live session with Support from Slack

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Slack messages and Case comments synced in real-time

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Tracking, reporting, and SLAs stay within Service Cloud

Feature 4 Salesforce | Collaborate directly on Slack

Collaborate directly on Slack

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Agents can respond from Slack or Service Cloud

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Engg/PMs can respond from Slack

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All responses on Slack logged in Service Cloud

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Collaborate privately on Slack using Triage channels

Pricing based on agents

File up to 80 tickets/month - free!

Try it free

Secure from Day 1

ClearFeed was built by an experienced team with security, privacy & compliance prioritized from day one.

Learn More

Trusted by Leaders

Integrate ClearFeed with your support stack in under an hour with handheld white glove support.

G2 Best Support Summer 2023 badgeG2 High Performer Summer 2023 badgeG2 Easiest Setup Summer 2023 badge

See What Our Customers Have to Say !

5.0 rating

"Simple, Seamless Integration to handle customer support from Slack"

Clearfeed is super simple to use. Zero fluff, maximum utility.

Partha Pratim

Program Manager - Product


5.0 rating

"Exactly what we needed !"

Clearfeed allows us to scale our homely approach to customer support through Slack.

Kevin Carroll

Support & QA Manager at testRigor


5.0 rating

"Game changing for managing Customer Slack channels"

ClearFeed has streamlined our response & escalation process.

Barrett Summerlin

Chief of Staff | Operations | Customer Success


5.0 rating

"Essential to build and scale customer success"

Clearfeed has helped us expand our premium support & success processes to across 100s of customer channels.

Naveen Kumar

Founder's Office - Success


5.0 rating

"Amazing experience using clearfeed"

SLA feature really helps teams to be on top of all messages and not miss any messages

Karthik Arora

Chief Technology Officer


4.9 rating

"Reliable and user-friendly"

The customer service team at Clearfeed has always been prompt and professional in addressing any issues we have had.

Naman Mishra

Software Engineer


5.0 rating

"Great product with incredible support"

Automatic creation of issues from Slack threads means conversations are less likely to be missed.

Toby Johnson

Lead Solutions Architect


5.0 rating

"Helped us manage twice the channels with the same support team"

Statistics are a great bonus feature for us.

Prashant Dhanke

Founding Member | CISO | Customer Success


Scale support to 100s of customers on Slack

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