$1/month until June, 2024 for Halp users.
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Automate customer & employee support on Slack & resolve requests 5X faster with AI Agents. Omnichannel ticketing with flexible, value-based pricing.
Automatically resolve queries using your knowledge & connected systems
Granular SLA breach, response time & deflection reports
Unlimited agents, AI starts at $20/month
Get up and running quickly, with minimal setup
Resolve requests in minutes, not hours
Track every thread. Turn important chats into tickets. Broadcast updates to 100s of channels.
Manage requests from Slack, MS Teams, Email, Web Chat, & Portal in one queue - directly from Slack.
Deflect repetitive queries, suggest replies, & automate agentic actions in your connected tools.
File and manage confidential requests directly in Slack without posting in shared channels.
Give customers a single place to submit and track requests, synced in real time with Slack. Host KB in ClearFeed with access control.
Bring CRM customer data into Slack to route, prioritize & manage support. Convert tickets to Notes easily.
Create tasks in Jira, GitHub, Linear, or ClickUp directly from Slack threads. Get task updates back on Tickets.
AI monitors each Ticket to generate proactive alerts. Trigger powerful automations and CSAT on Ticket updates.
Broadcast updates, group channels, & automate welcome messages across Slack, Teams, Discord and Telegram channels.
Route requests to dynamic approvers, approve or reject in Slack & maintain a complete audit trail
With ClearFeed, you can manage both customer and employee support in Slack. Use ClearFeed as your standalone helpdesk or connect Slack with existing systems such as Zendesk, Jira, Freshdesk, Intercom, and Salesforce.
Yes. ClearFeed helps B2B support teams manage customer requests across Slack Connect, Microsoft Teams, email, web chat, Discord, Telegram, and a support portal. Your team gets shared triage queues, assignments, SLAs, automations, AI assistance, and reporting.
Yes. IT, HR, Sales, Engineering, and Operations teams can handle employee requests through private tickets, forms, approvals, routing, SLAs, and AI-powered answers. Employees can submit and track requests without leaving Slack
Both. You can use ClearFeed’s native ticketing system or connect Slack with Zendesk, Jira Service Management, Freshdesk, Intercom, Salesforce, Jira, Linear, Asana, ClickUp, HubSpot, and GitHub.
ClearFeed AI Agents can answer customer and employee questions using your connected knowledge sources. They can also suggest responses for agent review, classify and route requests, and perform permitted actions in tools such as Jira, Zendesk, HubSpot, Okta, and BambooHR.
Choose ClearFeed if you want to support customers and employees, manage requests across multiple channels, or connect Slack with your existing ticketing stack. We offer native ticketing, deep integrations, private employee-support workflows, AI assistance, and flexible agent-based or usage-based pricing.
