The #1 Unthread Alternative for Slack-Native Support

See why teams choose ClearFeed over Unthread

Automate customer & employee support on Slack & resolve requests 5X faster with AI Agents. Omnichannel ticketing with flexible, value-based pricing.

See why teams choose ClearFeed over Unthread

Trusted by Leading Companies Globally

 How ClearFeed turns Slack into a robust Helpdesk

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The ClearFeed Difference

Sparkling
Powerful AI

Resolve queries with AI that takes action across your tools and knowledge

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In-Depth Reporting

Granular SLA breach, response time and deflection reports

Us Dollar Circled
Pricing that Scales

Unlimited agents, no lock-ins and AI on every plan

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Deploy in Days

Get up and running quickly, with intuitive workflows & minimal setup

Features Built for Slack-Native Support Teams

Resolve requests in minutes, not hours

1

Scale Support on Slack

Track every thread. Turn important chats into tickets. Broadcast updates to 100s of channels.

Convert Slack Chats into Actionable Tickets
2

Support customers across multiple channels

Manage requests from Slack, MS Teams, Email, Web Chat, & Portal in one queue - directly from Slack.

Slack logo
Slack
MS Teams logo
MS Teams
Email logo
Email
Web Chat logo
Web Chat
Portal logo
Portal
3

Automate Support with AI Agents

Deflect repetitive queries, suggest replies, & automate agentic actions in your connected tools.

Automate Support with AI Agents
4

Private Ticketing in Slack

File and manage confidential requests directly in Slack without posting in shared channels.

Private Ticketing in Slack
5

Manage Approvals In Slack

Route requests to dynamic approvers, approve or reject in Slack & maintain a complete audit trail

Manage Approvals In Slack
6

Custom Forms for Precise Support

Capture the right details with conditional fields, form-based routing & AI-powered categorization

Custom Forms for Precise Support
7

Stay Ahead of SLAs with AI Alerts

AI monitors each message so you get proactive alerts before breaches happen.

Stay Ahead of SLAs with AI Alerts
8

Escalate Issues to Engineering

Create and sync tickets in Jira, GitHub, Linear, or ClickUp directly from Slack threads.

Escalate Issues to Engineering
9

Customizable Support Experience

Brand your AI bot, send personalized welcomes, & tailor communication style.

Customizable Support Experience
10

Provide Users visibility with  Portal

Give customers & employees a single place to submit and track requests, synced in real time with Slack.

Provide Users visibility with  Portal
Experience ClearFeed Firsthand – Try It for Free!

14-Day Free Trial

No Credit Card Required

Works With

Ticketing Systems
Zendesk logo
Zendesk
Intercom logo
Intercom
Salesforce logo
Salesforce
HubSpot logo
HubSpot
Freshdesk logo
Freshdesk
Project Management
Jira logo
Jira
ClickUp logo
ClickUp
Linear logo
Linear
Asana logo
Asana
Asana logo
Zendesk
Knowledge Base
Google Drive logo
Google Drive
Coda logo
Coda
Confluence logo
Confluence
Notion logo
Notion
Notion logo
Web
IT/HR Tools
Okta logo
Okta
Jump Cloud logo
Jump Cloud
Asset Panda logo
Asset Panda
Asset Panda logo
BambooHR
Asset Panda logo
Kandji

Compare ClearFeed vs Unthread

Compare Features
AI-Powered Support
Automated Answers
GPT-4 and Vector Search
⚠️
Knowledge Sources
10+ (Google Drive, Notion, Confluence, Websites …)
⚠️ Built-in KB only
AI-Powered Agent Assistant
⚠️
Agentic actions inside Slack
AI-Powered Ticketing
AI-powered SLA Alerts & Reminders
AI-Powered Ticket State Transitions
Omnichannel Support
Support across Slack, Email, MS Teams, Discord, Telegram, Chat & Portal
⚠️  Only Slack, Email & Portal available
Integrations
Deep integrations with Zendesk, Intercom, ClickUp, Linear & more.
Reverse-Sync (Sync existing tickets with Slack)
PRicing
Price per Agent
âś… Starts at $24/agent/month
no minimums
⚠️  Starts at $50/agent/month, with 5-seat minimums
Usage-Based Pricing
âś… Usage-based plans with starting at $40/month
❌ Only seat-based pricing
Book a free strategy call with our Support experts
Learn how ClearFeed can work for your team
Set up the right Slack workflows
Build AI Agents tailored to your needs
Enterprise-grade
security & compliance
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Frequently Asked Questions