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Work seamlessly across Slack & Intercom

Create Tickets & sync status/comments between Slack threads & Intercom in real-time. Enable cross-team collaboration on tickets from Slack. Manage 100s of customer channels with ease.

Key Benefits

Collaborate on tickets from Slack
Collaborate on tickets from Slack
Reduce Zendesk License Cost
Reduce Intercom License Cost
Reduce Zendesk License Cost
Eliminate Silos, capture all data in Intercom

Here's how the integration works

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Top Support teams love ClearFeed!
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testRigor logoAcryl Data logoatronomer.io logoSprinto logoatlan logoMindsDB logoBigeye logoLI Tech logoCastAI logoYotascale logoMeltano logoCoreWeave logoUnionAI logoTeleport logo

Top Support teams love ClearFeed!

testRigor logoAcryl Data logoastronomer.io logoSprinto logoatlan logoMindsDB logoBigeye logoLI Tech logoCastAI logoYotascale logoMeltano logoCoreWeave logoUnionAI logoTeleport logo
testRigor logoAcryl Data logoatronomer.io logoSprinto logoatlan logoMindsDB logoBigeye logoLI Tech logoCastAI logoYotascale logoMeltano logoCoreWeave logoUnionAI logoTeleport logo
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“Educating our customers on how to use ClearFeed was very easy: have a question for the support team - add the emoji - done.”
Tom Walker
Head of Customer Support Engineering, Chronosphere

Our recent transition from Halp to Clearfeed was nothing short of impressive. The Clearfeed team was exceptionally hands-on and responsive. Highly recommend Clearfeed.

Z
Zac B.
Senior Systems Administrator

ClearFeed Recognized As a High Performer on G2

High Performer - Asia - Fall 2023High Performer - India - Fall 2023High Performer - Summer 2024High Performer - Mid-Market - Summer 2023Users Most Likely To Recommend - Asia Pacific - Fall 2023Best Support - Mid-Market - Fall 2023Easiest Setup - Mid-Market - Fall 2023Fast Implementation - Mid-Market - Fall 2023Easiest Setup - Fall 2023High Performer - Asia Pacific - Fall 2023Best Meets Requirements - Mid-Market - Fall 2023

Features to work seamlessly on Tickets from Slack

01
Create Tickets from Slack
  • Zero copy-paste - Upload text & attachments
  • Manual or Automatic Ticket creation from Slack.
  • Summarize long threads into Tickets with AI.
Create Tickets from Slack
Two-way sync between Slack and Zendesk
02
Two-way sync between Slack & Intercom
  • Sync comments instantly from Intercom to Slack.
  • Mirror Slack replies to Intercom.
  • Add Internal Notes in Intercom from Slack.
03
Ticket Triage & CSAT in Slack
  • Engineers and PMs can respond to Tickets from Slack
  • Agents can respond from Slack or Intercom
  • Collaborate privately on Slack using Triage channels
  • CSAT Survey on solved Tickets in Slack
Collaborate with Product and Sales Engineering on tickets
Access Intercom Fields & Forms from Slack
04
Access Ticket Types & Fields in Slack
  • File different Tickets Types from Slack
  • Create Slack Form per Ticket Type
  • View & Edit Custom Fields from Slack
  • Field values synced between Slack & Intercom
05
Manage 100s of Customer Channels
  • Broadcast Messages to multiple customers
  • Automatic Welcome messages to new channels/users
  • OOO responses on Slack outside Business Hours
  • Centralize Slack Communication from Triage channels
06
Instant Answers with GPT Agent
  • Suggest answers and KB links for new questions.
  • Access KBs from Intercom, Confluence, Notion, Google Docs, & more.
  • Integrate into workflows seamlessly.
  • Deflection or Agent assistant mode.
Simple, transparent pricing with a 14-day free trial
ClearFeed Customers
.....you'll be in great company!
Customer Impact Stories

Hear firsthand from our customers

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Get a product preview on ClearFeed Sandbox
ClearFeed Sandbox

Secure from Day 1

ClearFeed was built by an experienced team with security, privacy & compliance prioritized from day one.
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Frequently asked questions