$1/month until June, 2024 for Halp users.
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AI-powered Slack Helpdesk with advanced functionalities, extensive integrations & minimal learning curve for your team & customers.
Resolve requests in minutes, not hours
Turn conversations into tickets with one click & sync with Zendesk, SalesForce, Freshdesk, Intercom & Hubspot.
Manage requests from Slack, MS Teams, Email, Web Chat, & Portal in one queue - directly from Slack.
Deflect repetitive queries, suggest replies, & automate agentic actions in your connected tools.
File and manage confidential requests directly in Slack without posting in shared channels.
Give customers a single place to submit and track requests, synced in real time with Slack. Host KB in ClearFeed with access control.
Create tasks in Jira, GitHub, Linear, or ClickUp directly from Slack threads. Get task updates back on Tickets.
Route requests to dynamic approvers, approve or reject in Slack & maintain a complete audit trail
AI monitors each Ticket to generate proactive alerts. Trigger powerful automations and CSAT on Ticket updates.
ClearFeed streamlined our process by allowing employees to focus onwhere to raise issues, while ClearFeed navigates requests to the rightpeople, channels, & threads, enhancing efficiency & workplace sanity.
Implementing ClearFeed has reduced the number of DMs I receive in Slack. It makes it easier for my team to prioritise and delegate incoming requests.
Love Clearfeed and their product. Have been using it for more than a quarter now and it is part of our daily ritual. Our support team can't work without it : )
Clearfeed's triage approach was excellent for us to focus on one channel.
It streamlines communications across dozens of slack channels. Their support team is incredibly responsive and consistently listens to new feature requests (and gets them implemented within a week!).
The main difference between ClearFeed and Suptask is that ClearFeed offers AI-powered ticketing, multi-channel support, and deep integrations, while Suptask provides a simpler, Slack-native setup. For teams needing automation or advanced workflows, ClearFeed is the better Slack-based ticketing tool.
Teams are replacing Suptask with ClearFeed for Slack-based support because ClearFeed offers AI ticketing, advanced analytics, and deep integrations with Jira, Zendesk, and Salesforce. It scales better by consolidating tickets from multiple Slack channels and supporting cross-team workflows.
Suptask is better for small teams needing a simple Slack ticketing tool. ClearFeed is the better choice if the team needs SLA tracking, smart automations, or plans to scale. It supports multi-channel workflows and offers flexible pricing for long-term growth.
Yes. ClearFeed supports advanced custom integrations with popular platforms like Jira, Zendesk, ClickUp, Salesforce, and more. It also provides a robust API and workflow customization, making it ideal for engineering, IT, or support teams that need tailored ticket syncing and automation within Slack.
ClearFeed brings several AI-powered features that Suptask doesn’t offer—like GPT-based answers from your internal knowledge base, auto-reminders for unanswered requests, and smart ticket tagging. These tools help automate support workflows and improve response speed directly in Slack.
ClearFeed can operate as a full Slack-native helpdesk without relying on external tools. You can triage support requests, assign owners, track SLA performance, and view analytics—all inside Slack. It’s perfect for teams that want to keep support close to where conversations happen.
