$1/month until June, 2024 for Halp users.
Book a Demo
AI-powered Slack Helpdesk with advanced functionalities, extensive integrations & minimal learning curve for your team & customers.
The main difference between ClearFeed and Suptask is that ClearFeed offers AI-powered ticketing, multi-channel support, and deep integrations, while Suptask provides a simpler, Slack-native setup. For teams needing automation or advanced workflows, ClearFeed is the better Slack-based ticketing tool.
Teams are replacing Suptask with ClearFeed for Slack-based support because ClearFeed offers AI ticketing, advanced analytics, and deep integrations with Jira, Zendesk, and Salesforce. It scales better by consolidating tickets from multiple Slack channels and supporting cross-team workflows.
Suptask is better for small teams needing a simple Slack ticketing tool. ClearFeed is the better choice if the team needs SLA tracking, smart automations, or plans to scale. It supports multi-channel workflows and offers flexible pricing for long-term growth.
Yes. ClearFeed supports advanced custom integrations with popular platforms like Jira, Zendesk, ClickUp, Salesforce, and more. It also provides a robust API and workflow customization, making it ideal for engineering, IT, or support teams that need tailored ticket syncing and automation within Slack.
ClearFeed brings several AI-powered features that Suptask doesn’t offer—like GPT-based answers from your internal knowledge base, auto-reminders for unanswered requests, and smart ticket tagging. These tools help automate support workflows and improve response speed directly in Slack.
ClearFeed can operate as a full Slack-native helpdesk without relying on external tools. You can triage support requests, assign owners, track SLA performance, and view analytics—all inside Slack. It’s perfect for teams that want to keep support close to where conversations happen.
