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Resolve requests in minutes, not hours
Use public & private docs to power instant, AI-driven responses
Integrate with systems like Jira, Zendesk, & HubSpot to automate tasks from Slack.
Auto-respond to queries using your knowledge base & past tickets
Ask AI to pull info across tools & KBs for faster issue resolution
Automate actions on Tickets using your connected tools
One-click ticket creation from Slack to your ticketing systems
I like how ClearFeed uses Al to handle common questions automatically. This saves our support team a lot of time. The integration with Slack is very smooth, making it easy to provide support directly in our main communication tool. When the Al ‹ can't handle a question, it quickly passes it to a human agent, so we always provide good service.
Clear feed allows for visibility across the board from your customer interactions. Customize the channel you wish to use as a "working" channel and the source of truth for all requests, with automation and Al on top for getting requests triaged, escalated and resolved in the customers environment.
The support is outstanding. I always get fast responses and if we need a new feature they listen to us. The Al responses works great and has made our Slack support much better.
It really help us with the Al responses from previous tickets in order to solve present ones. Really appreciate the tool as it allows us to have a more approached contact with customers
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ClearFeed’s GPT-powered Agents use latest AI models to analyze requests in Slack, automatically suggest responses from company knowledge sources and tools and resolve queries faster - even taking automated actions - improving efficiency for support teams.
ClearFeed combines GPT’s natural language understanding with integration to a wide variety of tools and knowledge bases, custom workflows, in-built ticketing, and real-time collaboration tools, offering an all-in-one Slack support solution.
Yes, ClearFeed’s GPT-powered feature works seamlessly with ticketing systems like Zendesk, Jira, ClickUp, Linear and Asana - syncing AI-suggested responses with external workflows. ClearFeed can also use KBs and user Guides from external systems like Zendesk, Intercom & Salesforce to answer questions on Slack.
Customer support teams, IT service desks, HR teams and any business using Slack to manage queries can benefit from ClearFeed’s GPT-powered automation and efficiency.
It pulls from public documents, private knowledge bases in Notion, Google Drive, Confluence, SharePoint, and even tools like Okta, JumpCloud, AssetPanda etc - providing comprehensive answers that are contextually relevant.
Our custom indexing pipeline understands knowledge inside documents and stores in specialized Vector Databases. It is highly accurate, leveraging AI to match queries with relevant knowledge, and then using AI to craft accurate answers. Users can issue custom instructions to the AI Agent to fine-tune its behavior.