Sync status/comments between Slack threads & Zendesk in real-time. Convert threads & attachments to tickets in 1-click. Edit ticket fields from within Slack.
Our recent transition from Halp to Clearfeed was nothing short of impressive. The Clearfeed team was exceptionally hands-on and responsive. Highly recommend Clearfeed.
Z
Zac B.
Senior Systems Administrator
All replies on a post are updated on the Zendesk ticket & vice-versa, enabling us to get the entire context on one Zendesk ticket.
Partha Pratim
Program Manager - Product, Plum
Educating our customers on how to use ClearFeed was very easy: have a question for the support team - add the emoji - done.
Tom Walker
Head of Customer Support Engineering, Chronosphere
It streamlines communications across dozens of slack channels. Their support team is incredibly responsive and consistently listens to new feature requests (and gets them implemented within a week!).
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