Tangible benefits within 2 weeks of implementation!
Reduction in feature turn around time
Hours saved per team member per week
Visibility to all teams on open JIRA issues
Send long discussions on Slack to JIRA
AI detects conversation boundaries
AI generates titles and descriptions
Upload multiple messages & attachments with 1-click
Subscribe channel to ticket status updates.
Answer questions directed at you on JIRA from Slack
Create a live session with Support from Slack
Slack messages and Ticket comments synced in real-time
Triaging, Reporting, and SLAs stay within Ticketing system.
Take JIRA actions without leaving Slack
Create new Jira issues with a few clicks
Assign issues to users, change issue status & post comments from Slack
Auto-sync updates & comments from the Jira issues back to Slack threads
Keep customer facing teams updated on JIRA closure
Let customer-facing teams subscribe and add custom labels on JIRAs from Slack updates
Notify subscribed team members of JIRA closure
Automated task creation in tools like Gainsight and Trello on JIRA closure to close the loop with the customer
Integrating soon with...
ClearFeed connects to your favourite tools to help stay on top of customer conversations.
"ClearFeed saves my team tens of hours every week by bringing important JIRA updates on Slack. Unlike notifications from JIRA, ClearFeed only nudges my team when there is a pending question on them, and when the product is shipped and they need to inform the customer. My team hated going to JIRA as that's outside their workflow."
HEAD OF CUSTOMER SUCCESS - SERIES A FUNDED SAAS COMPANY IN REVENUE INTELLIGENCE SPACE
"My team absolutely loves the daily digest from ClearFeed. We used to have a daily 30-minute stand-up between the engineering and customer success teams. With the daily digest, that has moved async, as both engineering and customer success teams can collaborate async on Slack."
VP ENGINEERING - SERIES B FUNDED SAAS COMPANY IN DATA MANAGEMENT SPACE
Secure from Day 1
ClearFeed was built by an experienced team with security, privacy & compliance prioritized from day one.