Slack + HubSpot Integration

Streamline your ticketing workflow across Slack & Hubspot ServiceHub

Create HubSpot ServiceHub tickets from Slack Messages. Sync Slack comments and ticket status updates across platforms. Edit Ticket fields from Slack.

Key Benefits

Collaborate on tickets from Slack
Collaborate on tickets from Slack
Track your support queue from Slack on Hubspot
Track your support queue from Slack on HubSpot
Eliminate Silos, capture all data in Zendesk
Eliminate silos, capture all data in ServiceHub

Top Support teams love ClearFeed!

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testRigor logoAcryl Data logoatronomer.io logoSprinto logoatlan logoMindsDB logoBigeye logoLI Tech logoCastAI logoYotascale logoMeltano logoCoreWeave logoUnionAI logoTeleport logo
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plum Logo
"All replies on a post are updated on the Zendesk ticket & vice-versa, enabling us to get the entire context on one Zendesk ticket."
Partha Pratim Chakraborty
Program Manager - Product, Plum
“Educating our customers on how to use ClearFeed was very easy: have a question for the support team - add the emoji - done.”
Tom Walker
Head of Customer Support Engineering, Chronosphere
"We loved the ability to just add a ticket emoji - and the entire conversation of multiple related messages, magically makes it to the system of record."
Auryc -  Amod Setlur
Amod Setlur
Co founder and VP of Product, Auryc
glean logo
"Clicking the emoji and having everything synced between Slack and the created ticket is an awesome experience."
Greg Bakken Glean Clearfeed
Greg Bakken
Head of Technical Services (Glean)

Features to work seamlessly on Tickets from Slack

01
Create Tickets from Slack
  • Manual ticket creation using 🎫emoji
  • Auto-create HubSpot tickets from Slack
  • Track HubSpot ticket changes from Slack in real-time
Create Tickets from Slack
Work on tickets created from Email on Slack
04
Work on Slack & manage reporting in ServiceHub
  • Monitor the ServiceHub support queue in Slack
  • Adhere to your SLAs by responding from Slack
  • Ensure reporting accuracy with dynamic ticket status updates in HubSpot from Slack responses
05
Ticket Triage & CSAT in Slack
  • Agents, Engineers, PMs comment in Slack.
  • Internal Notes on Tickets from Triage channels.
  • CSAT Survey on solved Tickets in Slack
Collaborate with Product and Sales Engineering on tickets
06
Manage 100s of Customer Channels
  • Broadcast messages message to 100s of channels (with attachments!).
  • Group Channels for easier management.
  • Automated Channel Addition and welcome messages
  • Centralize communication to all customer channels from one Triage channel.
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Frequently Asked Questions