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Transform Slack into an Intuitive, Scalable Helpdesk with ClearFeed
After implementing ClearFeed, the biggest benefit is the peace of mind of knowing customers are attended to, and we meet them where they are with real-time expert access.
Fritz Davenport, Lead Customer Success Engineer @Astronomer
Customer Support Experience Differentiator. We reduced friction in supporting our customers and increased efficiencies within the support team by implementing Clearfeed.
Tom Walker, Head of Customer Support Engineering @Chronosphere
In addition to their own ticketing system, they make it easier than ever to create a support ticket on our ticketing system for problems that require escalation outside of Slack.
Taylor Milova, Client Success Manager @CoreWeave
ClearFeed streamlined our process by allowing employees to focus on where to raise issues, while ClearFeed navigates requests to the right people, channels, & threads, enhancing efficiency & workplace sanity.
Viraaj Arora, Head of Culture & Talent @Headout
ClearFeed has revolutionized how we track & showcase Tech team's productivity. We can measure KPIs like closure time, & first-time response rates which were not possible earlier.
Veena S, Event Support Team Manager @Airmeet
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