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Track support requests received in Slack. Create ClickUp tasks and sync status/comments with Slack in real-time. Measure key service metrics & get SLA alerts to convert Slack into a Helpdesk.
Our recent transition from Halp to Clearfeed was nothing short of impressive. The Clearfeed team was exceptionally hands-on and responsive. Highly recommend Clearfeed.
All replies on a post are updated on the Zendesk ticket & vice-versa, enabling us to get the entire context on one Zendesk ticket.
Educating our customers on how to use ClearFeed was very easy: have a question for the support team - add the emoji - done.
It streamlines communications across dozens of slack channels. Their support team is incredibly responsive and consistently listens to new feature requests (and gets them implemented within a week!).
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ClearFeed makes it easy to connect your Slack chats with ClickUp task management! With it, you can effortlessly create tickets, get updates, and enjoy smooth synchronization between both platforms. This way, your team stays in the loop and keeps up the great work, all while using the tools they love!
Yes, ClearFeed allows you to create tasks in ClickUp from Slack with minimal effort. Whether you're using emojis or simple commands, task creation is streamlined, saving valuable time for your team.
ClearFeed syncs a variety of ClickUp data including task status updates, comments, assignees, priority levels, and deadlines. You can track these updates in Slack to stay aligned with ClickUp without switching back and forth​
With ClearFeed, you can track metrics such as closure time, first-time response rates, and overall team productivity. Our platform also helps measure KPIs related to customer support efficiency.
No, ClearFeed is user-friendly and doesn’t require coding skills. The setup process is simple, and the interface is intuitive.
ClearFeed’s customizable notification settings ensure that task updates—whether due to comments, status changes, or assignments—are never missed. You can choose to receive updates for all tasks or only those assigned to you​.
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