$1/month until June, 2024 for Halp users.
Book a Demo
Deliver exceptional support to users directly from Slack. Bring Email, Slack, Chat, Teams & Portal into one inbox - and resolve requests 5x faster with custom AI Agents.
Track every thread & convert to tickets. Get AI assistance, scale to 100s of channels.
Triage, collaborate, & resolve requests directly from Slack.
Connect multiple inboxes. Organize tickets by customer. Reply directly from Slack.
Resolve requests in minutes, not hours
Turn conversations into tickets with one click and sync with tools like Zendesk, Freshdesk, or Jira.
Deflect repetitive queries, suggest replies, & automate agentic actions in your connected tools.
AI monitors each message so you get proactive alerts before breaches happen. Granular SLA Breach and response-time Reports
Create and sync tickets in Jira, GitHub, Linear, or ClickUp directly from Slack threads.
Manage requests from Email, Slack, MS Teams, Web Chat, & Portal in one queue - directly from Slack or Browser.
Notify customers about outages, product releases across multiple Slack channels instantly.
Bring CRM customer data into Slack to route, prioritize & manage support. Convert tickets to Notes easily.
Brand your AI bot, send personalized welcomes, & tailor communication style.
ClearFeed is built to manage conversations beyond just Emails. It can manage chats in all popular chat platforms like Slack, MS Teams, Discord, Telegram - while also managing conversations in traditional channels like Email, Web Chat and Support Portals. It also enables teams to triage, assign, discuss, and resolve requests directly from Slack, with a web inbox available when needed. Front is designed primarily for Email, centralizes support within the Front workspace and has rudimentary support for Slack-based Customer Support.
Yes. ClearFeed is a strong Front alternative for B2B support teams which have many customers on Slack. It unifies Email, Chat and Slack into one unified customer-centric Inbox and provides sophisticated tools to managing unstructured conversations across 100s of teams Slack channels. Users of Front can expect the same robust Email integration - with multiple Inbox support and customer-based routing, while leveraging affordable AI-Agents and advanced Slack management capabilities.
ClearFeed brings requests from Slack, Microsoft Teams, email, web chat, Discord, Telegram, and a customer portal into one queue. Agents can manage and respond to these requests from Slack or the ClearFeed web app. Some channels are available on specific plans.
Yes. You can connect ClearFeed to project management systems like Jira, ClickUp, Linear and Github, to CRM systems like Hubspot and Salesforce and to existing knowledge sources like Documentation sites, Notion, Google Drive, Confluence and more.
ClearFeed AI Agents can answer recurring questions using your knowledge sources, suggest replies, automate ticket updates, flag pending responses and SLA risks, and perform permitted actions in connected tools like Hubspot, Jira and more. You can tailor each agent to your support workflow and decide when human review is required.
ClearFeed offers agent-based pricing starting at $24 per agent per month and usage-based plans starting at $40 per month with unlimited agents. AIÂ Plans can be added on at just $20/month for the whole team in the Starter edition. Front currently starts at $25 per seat per month for single-channel support, while its omnichannel Professional plan starts at $65 per seat per month when billed annually. Compare the total cost based on your channels, responders, ticket volume, and AI requirements.
