Break Silos between JIRA and Slack with powerful bi-directional sync and monitoring

ClearFeed connects JIRA with Slack bi-directionally, makes filing and subscription to issues super easy, and selectively brings issues actionable for your teams within Slack right when you need them!

Tangible benefits within 2 weeks of implementation!

reduce

20%

Reduction in feature turn around time

clock

2-3

Hours saved per team member per week

Visiblity svg

100%

Visibility to all teams on open JIRA issues

arrows-integration

Send long discussions on Slack to JIRA

blue bullet

AI detects conversation boundaries

blue bullet

AI generates titles and descriptions

blue bullet

Upload multiple messages & attachments with 1-click

blue bullet

Subscribe channel to ticket status updates.

knowledge-icon

Answer questions directed at you on JIRA from Slack

blue bullet

Create a live session with Support from Slack

blue bullet

Slack messages and Ticket comments synced in real-time

blue bullet

Triaging, Reporting, and SLAs stay within Ticketing system.

Click pink

Take JIRA actions without leaving Slack

blue bullet

Create new Jira issues with a few clicks

blue bullet

Assign issues to users, change issue status & post comments from Slack

blue bullet

Auto-sync updates & comments from the Jira issues back to Slack threads

Done yellow

Keep customer facing teams updated on JIRA closure

blue bullet

Let customer-facing teams subscribe and add custom labels on JIRAs from Slack updates

blue bullet

Notify subscribed team members of JIRA closure

blue bullet

Automated task creation in tools like Gainsight and Trello on JIRA closure to close the loop with the customer

Integrating soon with...

ClearFeed connects to your favourite tools to help stay on top of customer conversations.
Service desk logoTrello logoLinear logo
Service desk logoTrello logoDiscord logoService desk logoDiscord logoLinear logoService desk logoDiscord logoLinear logo

Engineering and Customer Service Teams Love ClearFeed!

"ClearFeed saves my team tens of hours every week by bringing important JIRA updates on Slack. Unlike notifications from JIRA, ClearFeed only nudges my team when there is a pending question on them, and when the product is shipped and they need to inform the customer. My team hated going to JIRA as that's outside their workflow."

HEAD OF CUSTOMER SUCCESS - SERIES A FUNDED
SAAS COMPANY IN REVENUE INTELLIGENCE SPACE

"My team absolutely loves the daily digest from ClearFeed. We used to have a daily 30-minute stand-up between the engineering and customer success teams. With the daily digest, that has moved async, as both engineering and customer success teams can collaborate async on Slack."

VP ENGINEERING - SERIES B FUNDED SAAS COMPANY
IN DATA MANAGEMENT SPACE

Secure from Day 1

ClearFeed was built from the ground up by an experienced team with security, privacy, and compliance prioritized from day one.

Learn More
blue-arrow-right

SOC2 Type 2 Certified

Secure encryption of data