Work seamlessly across Slack and Jira

ClearFeed connects JIRA with Slack bi-directionally, makes filing and subscription to issues super easy, and selectively brings issues actionable for your teams within Slack right when you need them!

Pick a workflow that suits your needs

1

Send long discussions on Slack to JIRA

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AI detects conversation boundaries

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AI generates titles and descriptions

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Upload multiple messages & attachments with 1-click

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Subscribe channel to ticket status updates.

2

Communicate across Jira and Slack seamlessly

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Respond to Jira comments from Slack thread

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Slack replies and Jira comments synced in real-time

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Status, Reporting, Project management stay within Jira

3

Take JIRA actions without leaving Slack

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Create new Jira issues with a few clicks

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Assign issues to users, change issue status & post comments from Slack

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Auto-sync updates & comments from the Jira issues back to Slack threads

4

Keep customer facing teams updated on JIRA closure

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Let customer-facing teams subscribe and add custom labels on JIRAs from Slack updates

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Notify subscribed team members of JIRA closure

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Automated task creation in tools like Gainsight and Trello on JIRA closure to close the loop with the customer

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Pricing based on agents

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File up to 80 tickets/month - free!

Try it free

Engineering and Customer Service Teams Love ClearFeed!

"ClearFeed saves my team tens of hours every week by bringing important JIRA updates on Slack. Unlike notifications from JIRA, ClearFeed only nudges my team when there is a pending question on them, and when the product is shipped and they need to inform the customer. My team hated going to JIRA as that's outside their workflow."

HEAD OF CUSTOMER SUCCESS - SERIES A FUNDED
SAAS COMPANY IN REVENUE INTELLIGENCE SPACE

"My team absolutely loves the daily digest from ClearFeed. We used to have a daily 30-minute stand-up between the engineering and customer success teams. With the daily digest, that has moved async, as both engineering and customer success teams can collaborate async on Slack."

VP ENGINEERING - SERIES B FUNDED SAAS COMPANY
IN DATA MANAGEMENT SPACE
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Secure from Day 1

ClearFeed was built by an experienced team with security, privacy & compliance prioritized from day one.

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Trusted by Leaders

Integrate ClearFeed with your support stack in under an hour with handheld white glove support.

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See What Our Customers Have to Say !

5.0 rating

"Simple, Seamless Integration to handle customer support from Slack"

Clearfeed is super simple to use. Zero fluff, maximum utility.

Partha Pratim

Program Manager - Product

plum

5.0 rating

"Exactly what we needed !"

Clearfeed allows us to scale our homely approach to customer support through Slack.

Kevin Carroll

Support & QA Manager at testRigor

testRigor

5.0 rating

"Game changing for managing Customer Slack channels"

ClearFeed has streamlined our response & escalation process.

Barrett Summerlin

Chief of Staff | Operations | Customer Success

Bigeye

5.0 rating

"Essential to build and scale customer success"

Clearfeed has helped us expand our premium support & success processes to across 100s of customer channels.

Naveen Kumar

Founder's Office - Success

Hatica

5.0 rating

"Amazing experience using clearfeed"

SLA feature really helps teams to be on top of all messages and not miss any messages

Karthik Arora

Chief Technology Officer

ElevateHQ

4.9 rating

"Reliable and user-friendly"

The customer service team at Clearfeed has always been prompt and professional in addressing any issues we have had.

Naman Mishra

Software Engineer

ElevateHQ

5.0 rating

"Great product with incredible support"

Automatic creation of issues from Slack threads means conversations are less likely to be missed.

Toby Johnson

Lead Solutions Architect

Vuestrorefront

5.0 rating

"Helped us manage twice the channels with the same support team"

Statistics are a great bonus feature for us.

Prashant Dhanke

Founding Member | CISO | Customer Success

Facets

Scale support to 100s of customers on Slack

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