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Answer repetitive questions instantly, automate support tasks, & boost team efficiency with custom AI Assistants in Slack.
Resolve requests in minutes, not hours
Integrate public & private docs so the agent has deep context before answering.
Auto-respond to queries using your connected KBs & past tickets
Ask questions, summarize Slack threads or draft responses for faster issue resolution.
Use AI to scan conversations & suggest improvements to your documentation.
One-click ticket creation from Slack to your ticketing systems.
Connect tools like Jira & Okta for the agent to fetch info & automate actions on tickets.
I like how ClearFeed uses Al to handle common questions automatically. This saves our support team a lot of time. The integration with Slack is very smooth, making it easy to provide support directly in our main communication tool. When the Al ‹ can't handle a question, it quickly passes it to a human agent, so we always provide good service.
Clear feed allows for visibility across the board from your customer interactions. Customize the channel you wish to use as a "working" channel and the source of truth for all requests, with automation and Al on top for getting requests triaged, escalated and resolved in the customers environment.
The support is outstanding. I always get fast responses and if we need a new feature they listen to us. The Al responses works great and has made our Slack support much better.
It really help us with the Al responses from previous tickets in order to solve present ones. Really appreciate the tool as it allows us to have a more approached contact with customers
Answer repetitive queries using your company’s knowledge bases & past support tickets.
Pull deal status, view lifecycle stage, or update CRM records, directly from Slack.
Create new tickets, check status, or add comments to Jira issues directly from Slack.
Manage Okta actions like reset passwords, unlock accounts, suspend users from Slack.
