A Ticketing System purpose built for Slack

ClearFeed converts Slack channels to HelpDesks. Create, Respond and Close Tickets - all from Slack.

Key Benefits

Collaborate on tickets from Slack
Meet your users where they work
Reduce Zendesk License Cost
Get started quickly with zero learning curve
Reduce Zendesk License Cost
Resolve queries faster with AI

Here's how the solution works

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Top Support teams love ClearFeed!

testRigor logoAcryl Data logoastronomer.io logoSprinto logoatlan logoMindsDB logoBigeye logoLI Tech logoCastAI logoYotascale logoMeltano logoCoreWeave logoUnionAI logoTeleport logo
testRigor logoAcryl Data logoatronomer.io logoSprinto logoatlan logoMindsDB logoBigeye logoLI Tech logoCastAI logoYotascale logoMeltano logoCoreWeave logoUnionAI logoTeleport logo
"ClearFeed enables us to seamlessly scale our customer support on Slack. It provides the benefits of a ticketing system without losing the ease of access and approachability our customers have grown to appreciate."
Kevin Carroll
Support & QA Manager, testRigor

Features for Slack-first Ticketing


Send a Message to create Tickets

  • Manual or Automatic Ticket creation from Slack
  • File Tickets from public channels or private messages
  • AI-powered ticket creation from long threads
Create Tickets from Slack

Powerful Web Console

  • Review Requests across Channels/Workspaces
  • Reply to Tickets from Browser
  • Analyze Response Times and SLA breaches
Collaborate with Product and Sales Engineering on tickets

Integrates bi-directionally with your team's existing stack

Support Tools
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Engineering Tools
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Simple, transparent pricing with a 14-day free trial
ClearFeed Customers
.....you'll be in great company!

Empowering teams with tailored solutions

ClearFeed | Automate ITSM processes

Automate ITSM processes

Learn more
ClearFeed | Manage Product Queries

Manage Product Queries

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ClearFeed | Track Engineering Escalations

Track Engineering Escalations

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ClearFeed | Serve your Sales Reps

Serve your Sales Reps

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ClearFeed | Scale Customer Slack Channels

Scale Customer Slack Channels

Learn more
Get a product preview on ClearFeed Sandbox

What our customers are saying...

"Our customers love getting on Slack and asking questions. At 100 slack channels, it was becoming hard to scale. But our customers still wanted Slack, so we didn't want to take that away from them.  That's when we set up an integration between Slack and Intercom. Customers can tag @support on our customer channel, and have a bi-directional discussion with Support agents responding from Intercom. Customers feel as if Support is on Slack. We are now at 600 slack channels and CSAT is better than ever!"


"Customers asking for updates on important tickets is one the most common requests on Slack. Not only does this waste precious time, but no one is ever sure if there are newer updates on a ticket. ClearFeed makes it easy to bring in updates on specific tickets into Slack, saves time and reduces stress for us - and customers are better-informed and happier."