A Ticketing System purpose built for Slack

ClearFeed converts Slack channels to HelpDesks. Create, Respond and Close Tickets - all from Slack.

Key Benefits

Collaborate on tickets from Slack
Meet users where they work
Reduce Zendesk License Cost
Get started quickly with zero learning curve
Reduce Zendesk License Cost
Resolve queries faster with AI

Here's how the solution works

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Top Support teams love ClearFeed!

testRigor logoAcryl Data logoastronomer.io logoSprinto logoatlan logoMindsDB logoBigeye logoLI Tech logoCastAI logoYotascale logoMeltano logoCoreWeave logoUnionAI logoTeleport logo
testRigor logoAcryl Data logoatronomer.io logoSprinto logoatlan logoMindsDB logoBigeye logoLI Tech logoCastAI logoYotascale logoMeltano logoCoreWeave logoUnionAI logoTeleport logo
"ClearFeed enables us to seamlessly scale our customer support on Slack. It provides the benefits of a ticketing system without losing the ease of access and approachability our customers have grown to appreciate."
Kevin Carroll
Support & QA Manager, testRigor

Features for Slack-first Ticketing

01

Send a Message to create Tickets

  • Manual or Automatic Ticket creation from Slack
  • File Tickets from public channels or private messages
  • AI-powered ticket creation from long threads
Create Tickets from Slack

Have an existing Ticketing System?

ClearFeed integrates with
Learn More
07
Support Customers on Email from Slack
  • Reply to customer emails from Slack
  • Collaborate on customer emails from Triage channels
  • Unify customer communication across Slack and Email
Create Tickets from Slack
09

Powerful Web Console

  • Review Requests across Channels/Workspaces
  • Reply to Tickets from Browser
  • Analyze Response Times and SLA breaches
Collaborate with Product and Sales Engineering on tickets
Simple, transparent pricing with a 14-day free trial
ClearFeed Customers
.....you'll be in great company!

Empowering teams with tailored solutions

ClearFeed | Automate ITSM processes

Automate ITSM processes

Learn more
ClearFeed | Manage Product Queries

Manage Product Queries

Learn more
ClearFeed | Track Engineering Escalations

Track Engineering Escalations

Learn more
ClearFeed | Serve your Sales Reps

Serve your Sales Reps

Learn more
ClearFeed | Scale Customer Slack Channels

Scale Customer Slack Channels

Learn more
Get a product preview on ClearFeed Sandbox