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Respond to website chats, collaborate with your team, and resolve queries with AI — all from Slack.
We reduced friction in supporting our customers and increased efficiencies within the support team by implementing ClearFeed.
ClearFeed ties multiple communication channels together without disrupting our existing workflows.
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Because it allows your team to respond to customer or lead messages from your website—instantly, within Slack—without switching tools, leading to faster resolution times and improved collaboration.
Your Slack web chat integration should make it easy to route conversations, respond in real time, and track every request to closure - without leaving Slack. The best tools offer complete visibility into ongoing chats, helping your team stay on top of customer messages and collaborate efficiently. That’s why ClearFeed supports two-way syncing, triage workflows, SLA tracking, and integrations with your help desk or CRM - so you can manage conversations from start to finish, all in one place. Try ClearFeed today!
By bringing customer conversations into Slack, teams can reply faster, work collaboratively, and track every request to closure - reducing missed messages and increasing accountability.
Implementation typically takes just a few minutes for standard setups using supported web chat tools. For more complex or custom setups, ClearFeed offers onboarding support to help you go live quickly.
Yes. ClearFeed retains the full message history for each web chat request, accessible via Slack and your ClearFeed dashboard. This ensures complete context for follow-ups or audits.
Yes. ClearFeed is designed to scale—from startups needing fast sales response times to enterprise support teams managing high-volume customer queries across multiple chat tools.
