Streamline Ticket Management
with Custom Forms  for Slack

Create unlimited forms for Slack to collect inputs, auto file Tickets, and route them to the right team instantly.

Key Benefits

Collaborate on tickets from Slack
Structured Ticket creation in Slack
Orchestrate Workflows in Slack
Orchestrate Workflows
Collaborate on tickets from Slack
Resolve queries faster with AI

Top Support teams love ClearFeed!

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testRigor logoAcryl Data logoatronomer.io logoSprinto logoatlan logoMindsDB logoBigeye logoLI Tech logoCastAI logoYotascale logoMeltano logoCoreWeave logoUnionAI logoTeleport logo
"ClearFeed has revolutionized the way we track and showcase our tech team's productivity. We are able to measure crucial KPIs such as closure time, the volume of requests, and first-time response rates which were not possible earlier "
Ritwik Manan profile photo
Veena S
Event Support Team Manager @ Airmeet
"Educating our customers on how to use ClearFeed was very easy: have a question for the support team - add the emoji - done."
Tom Walker profile photo
Tom Walker
Head of Customer Support Engineering, Chronosphere
"After implementing ClearFeed, the biggest benefit is the peace of mind of knowing customers are attended to, and we meet them where they are with real-time expert access."
Pierre Gravelle profile photo
Fritz Davenport
Lead Customer Success Engineer @Astronomer
High Performer - Spring 2025Momentum Leader - Spring 2025High Performer, Fall 2023 - G2 BadgeHigh Performer Mid-Market, Fall 2023 - G2 Badge

Here's how the ClearFeed's Forms for Slack work

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Key Features of ClearFeed’s Slack Forms

01
Create Custom Forms for Slack
  • Create unlimited Forms for Slack
  • Choose field types like Single Select, Multi Select, & Text Fields
  • ​​Customize default values, required fields, & visibility settings
  • Import forms from Zendesk, ClickUp, & more
Create Custom Forms for Slack
File Tickets Using Slack Forms
02
File Tickets Using Slack Forms
  • Use /cf-file shortcut from public Slack channels
  • Submit private tickets via File Ticket action
  • or Trigger Form submission using Emojis
  • or Trigger Forms on every new message
03
Reply to Request Forms from Triage
  • Reply to form submissions from Triage
  • Edit Form fields from Triage channels
  • Use đź”’ emoji for internal notes and collaboration
  • Manage Ticket status, assignee from Triage.
Reply to Request Forms from Triage
Form-based Request Routing
04

Form-based Request Routing

  • Route requests to different Triage channels based on Form values
  • Trigger Approval workflows based on Form Type & Fields
  • Use Automations to take actions based on Form values
  • Route Form submissions to external tools using Tickets
05
Export Form Submissions
  • Download all form submissions
  • Sync live data to Google Sheets for reporting
  • Integrate natively with Zendesk, Jira, Intercom, etc.
  • Two-way sync of Form data and external tools
Export Form Submissions
Instant Answers with GPT Agent
06
Instant Answers with GPT Agent
  • Suggest answers and KB links for new questions.
  • Access docs from Wiki, Notion, PDFs, & more.
  • Integrate into workflows seamlessly.
  • Deflection or Agent assistant mode.
07
Powerful Web Console
  • Review requests across Slack, Email and Portal.
  • Reply to tickets directly from the browser.
  • Find relevant requests using pre-created views.
Powerful Web Console
Stay Ahead with AI-Driven SLA Alerts
08
Stay Ahead with AI-Driven SLA Alerts
  • Set custom SLAs based on schedules and needs.
  • Receive proactive alerts before SLA breaches occur.
  • Track key metrics like response time and closure rates.
Simple, transparent pricing with a 14-day free trial
ClearFeed Customers
.....you'll be in great company!

Secure from Day 1

ClearFeed was built by an experienced team with security, privacy & compliance prioritized from day one.
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