$1/month until June, 2024 for Halp users.
Book a Demo
Automate support & resolve requests on Slack 5X faster with custom AI Agents. Flexible, value-based pricing.
Resolve requests in minutes, not hours
Manage requests from Slack, MS Teams, Email, Web Chat, & Portal in one queue - directly from Slack.
Turn conversations into tickets with one click and sync with tools like Zendesk, Freshdesk, or Jira.
Deflect repetitive queries, suggest replies, & automate agentic actions in your connected tools.
Give customers a single place to submit and track requests, synced in real time with Slack.
Create and sync tickets in Jira, GitHub, Linear, or ClickUp directly from Slack threads.
Set SLA rules & get proactive alerts before breaches happen.
Brand your AI bot, send personalized welcomes, & tailor communication style.
Broadcast updates, group channels, & automate welcomes messages.
ClearFeed is a strong alternative to Pylon because it provides a native Slack experience with advanced ticketing, AI-powered automation, and direct integrations with Zendesk, Jira, Salesforce, and HubSpot. It enables structured triage, cross-team collaboration, and full visibility into support workflows without leaving Slack.
ClearFeed manages tickets in Slack by automatically converting messages into trackable tickets, assigning owners, setting SLAs, and syncing updates with external tools like Zendesk and Jira. It uses two-way sync to reduce manual work and ensures customer requests are tracked and resolved without leaving Slack.
Yes. ClearFeed integrates with tools like Zendesk, Jira, Salesforce, Freshdesk, ClickUp, and Asana. These integrations connect Slack conversations directly to your existing help desk and project management systems, ensuring seamless workflows without switching platforms.
Yes. ClearFeed supports customer self-service in Slack through AI-powered request deflection, built-in knowledge base search, and customizable intake forms. These features reduce repetitive questions, deliver instant answers, and streamline support requests without requiring users to leave Slack.
ClearFeed improves visibility and reporting by offering real-time dashboards, SLA tracking, and event notifications. Support managers can monitor team performance, identify bottlenecks, and ensure SLAs are met—all from within Slack without switching platforms.
Companies switch from Pylon to ClearFeed because ClearFeed offers unlimited agent pricing, Slack-native ticketing, multi-channel support, AI-driven triage, and deep integrations with Zendesk, Jira, HubSpot, and Linear. It scales support operations by acting as a full-featured support hub inside Slack.
