The #1 Pylon Alternative

See why teams choose ClearFeed over Pylon

Automate support & resolve requests on Slack 5X faster with custom AI Agents. Omnichannel ticketing with flexible, value-based pricing.

See why teams choose ClearFeed over Pylon

Trusted by Leading Companies Globally

 How ClearFeed turns Slack into a robust Helpdesk

Press M on your keyboard to unmute

The ClearFeed Difference

Dollar Coin
Smarter Pricing

Unlimited agents, no lock-ins & AI on every plan

Slack New
Built for Slack

Triage, collaborate, and resolve requests from Slack

Exercise
Deploy in Days

Get up and running quickly, with intuitive workflows & minimal setup

Features Built for B2B Customer Support Teams

Resolve requests in minutes, not hours

1

Convert Slack Chats into Actionable Tickets

Turn conversations into tickets with one click and sync with tools like Zendesk, Freshdesk, or Jira.

Convert Slack Chats into Actionable Tickets
2

Automate Support with AI Agents

Deflect repetitive queries, suggest replies, & automate agentic actions in your connected tools.

Answer FAQs Instantly in Slack
3

Stay Ahead of SLAs with AI Alerts

AI monitors each message so you get proactive alerts before breaches happen.

Stay Ahead of SLAs with AI Alerts
4

Escalate Fast to Engineering

Create and sync tickets in Jira, GitHub, Linear, or ClickUp directly from Slack threads.

File Jira/ClickUp/Linear tasks from Slack
5

Support customers across multiple channels

Manage requests from Slack, MS Teams, Email, Web Chat, Portal & Discord in one queue - directly from Slack.

Slack logo
Slack
MS Teams logo
MS Teams
Email logo
Email
Web Chat logo
Web Chat
Portal logo
Portal
Discord logo
Discord
Discord logo
Telegram
6

Manage 100s of Channels with Ease

Broadcast updates, group channels, & automate welcomes messages.

Broadcast Updates to Customers
7

Centralize Requests with Customer Portal

Give customers a single place to submit and track requests, synced in real time with Slack.

Sync Slack to CRM
8

Customizable Support Experience

Brand your AI bot, send personalized welcomes, & tailor communication style.

Sync Slack to CRM
Book a free strategy call with our Support experts
Learn how ClearFeed can work for your team
Set up the right Slack workflows
Build AI Agents tailored to your needs

Works With

Ticketing Systems
Zendesk logo
Zendesk
Intercom logo
Intercom
Salesforce logo
Salesforce
HubSpot logo
HubSpot
Freshdesk logo
Freshdesk
Project Management
Jira logo
Jira
ClickUp logo
ClickUp
Linear logo
Linear
Asana logo
Asana
Asana logo
Zendesk
Knowledge Base
Google Drive logo
Google Drive
Coda logo
Coda
Confluence logo
Confluence
Notion logo
Notion
Notion logo
Web
IT/HR Tools
Okta logo
Okta
Jump Cloud logo
Jump Cloud
Asset Panda logo
Asset Panda
Asset Panda logo
BambooHR

Compare ClearFeed vs Pylon

Compare Features
PRicing
Price Per Agent
âś… Starts at $24/agent/month
no minimums
⚠️  Starts at $59/agent/month, with 3-seat minimums
Usage-Based Pricing
âś… Usage-based plans with unlimited agents
❌ Only Agent-based pricing
AI Agents Pricing
âś… Included in Professional. $20/month add-on in Starter
❌ Only on higher plans. Starts at $100/month
Ticket Management in Slack
Slack Triage Channel
⚠️
Custom Forms & Fields
CSAT Survey
AI-Powered Support
Automated Answers
10+ Knowledge Sources
⚠️ Built-in KB only
Knowledge Sources
10+ (Google Drive, Notion, Confluence, Websites …)
⚠️ Built-in KB only
AI-Powered Agent Assistant
Agentic actions inside Slack
AI-Powered Ticketing
AI-Powered SLA alerts
AI-Powered Ticket State Transitions
Integrations
Deep integrations with Zendesk, Intercom, ClickUp, Salesforce & more.
Integration Type
⚠️ Platform-centric, not Slack-native
EASE OF USE
Simple to Use
Can be used standalone on Slack
Experience ClearFeed Firsthand – Try It for Free!

14-Day Free Trial

No Credit Card Required

Enterprise-grade
security & compliance
AICPA SOC LogoGDPR LogoHIPAA badge

Frequently Asked Questions