Work seamlessly across Slack & Freshdesk

Sync status/comments between Slack threads & Freshdesk in real-time. Convert threads & attachments to tickets in 1-click. Enable Engineers and Support to collaborate on tickets.

Key Benefits

Collaborate on tickets from Slack
Collaborate on tickets from Slack
Reduce Zendesk License Cost
Reduce Freshdesk License Cost
Eliminate Silos, capture all data in Zendesk
Eliminate Silos, capture all data in Freshdesk

Here's how the integration works

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Top Support teams love ClearFeed!

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testRigor logoAcryl Data logoatronomer.io logoSprinto logoatlan logoMindsDB logoBigeye logoLI Tech logoCastAI logoYotascale logoMeltano logoCoreWeave logoUnionAI logoTeleport logo
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“Educating our customers on how to use ClearFeed was very easy: have a question for the support team - add the emoji - done.”
Tom Walker
Head of Customer Support Engineering, Chronosphere
"We loved the ability to just add a ticket emoji - and the entire conversation of multiple related messages, magically makes it to the system of record."
Auryc -  Amod Setlur
Amod Setlur
Co founder and VP of Product, Auryc
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"Clicking the emoji and having everything synced between Slack and the created ticket is an awesome experience."
Greg Bakken Glean Clearfeed
Greg Bakken
Head of Technical Services (Glean)

Features to work seamlessly on Tickets from Slack

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Create Tickets fromTwo-way sync between Slack and Freshdesk Slack
  • Slack messages & Freshdesk comments synced in real-time
  • Tracking, Reporting, and SLAs stay within Freshdesk
Get a product preview on ClearFeed Sandbox

Secure from Day 1

ClearFeed was built by an experienced team with security, privacy & compliance prioritized from day one.
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