Work seamlessly across Slack & Freshdesk

Sync status/comments between Slack threads & Freshdesk in real-time. Convert threads & attachments to tickets in 1-click. Enable Engineers and Support to collaborate on tickets.

Collaborate on tickets from Slack
Collaborate on tickets from Slack
Reduce Zendesk License Cost
Reduce Freshdesk License Cost
Eliminate Silos, capture all data in Zendesk
Eliminate Silos, capture all data in Freshdesk

Here's how the integration works

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Bi-directional Sync between Slack & Freshdesk

Team members and agents work from the platform of their choice.

Two-way sync between Slack and Freshdesk

  • Slack messages & Freshdesk comments synced in real-time
  • Tracking, Reporting, and SLAs stay within Freshdesk
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Learn how fast growing companies like Teleport, Chronosphere and Acryl Data have scaled Support processes with ClearFeed
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Secure from Day 1

ClearFeed was built by an experienced team with security, privacy & compliance prioritized from day one.

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Trusted by Leaders

Integrate ClearFeed with your support stack in under an hour with handheld white glove support.

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Integrates bi-directionally with your team's existing stack

See What Our Customers Have to Say !

5.0 rating

"Simple, Seamless Integration to handle customer support from Slack"

Clearfeed is super simple to use. Zero fluff, maximum utility.

Partha Pratim

Program Manager - Product


5.0 rating

"Exactly what we needed !"

Clearfeed allows us to scale our homely approach to customer support through Slack.

Kevin Carroll

Support & QA Manager at testRigor


5.0 rating

"Game changing for managing Customer Slack channels"

ClearFeed has streamlined our response & escalation process.

Barrett Summerlin

Chief of Staff | Operations | Customer Success


5.0 rating

"Essential to build and scale customer success"

Clearfeed has helped us expand our premium support & success processes to across 100s of customer channels.

Naveen Kumar

Founder's Office - Success


5.0 rating

"Amazing experience using clearfeed"

SLA feature really helps teams to be on top of all messages and not miss any messages

Karthik Arora

Chief Technology Officer


4.9 rating

"Reliable and user-friendly"

The customer service team at Clearfeed has always been prompt and professional in addressing any issues we have had.

Naman Mishra

Software Engineer


5.0 rating

"Great product with incredible support"

Automatic creation of issues from Slack threads means conversations are less likely to be missed.

Toby Johnson

Lead Solutions Architect


5.0 rating

"Helped us manage twice the channels with the same support team"

Statistics are a great bonus feature for us.

Prashant Dhanke

Founding Member | CISO | Customer Success


Seamlessly work across Slack and Freshdesk

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