Sync status/comments between Slack threads & Freshdesk in real-time. Convert threads & attachments to tickets in 1-click. Enable Engineers and Support to collaborate on tickets.
Key Benefits
Collaborate on tickets from Slack
Reduce Freshdesk License Cost
Eliminate Silos, capture all data in Freshdesk
Here's how the integration works
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Top Support teams love ClearFeed!
“Educating our customers on how to use ClearFeed was very easy: have a question for the support team - add the emoji - done.”
Tom Walker
Head of Customer Support Engineering, Chronosphere
"We loved the ability to just add a ticket emoji - and the entire conversation of multiple related messages, magically makes it to the system of record."
Amod Setlur
Co founder and VP of Product, Auryc
"Clicking the emoji and having everything synced between Slack and the created ticket is an awesome experience."