Effortlessly convert Slack threads and attachments to Freshdesk tickets. Allow customers on Slack to chat with agents on Freshdesk. Combine Slack based engagement & Freshdesk support effectively.
Convert long Slack threads with multiple attachments to a Freshdesk ticket with a single click. Subscribe Slack thread to important ticket updates.
Empower customers to file tickets from Slack and chat with Support agents from Slack Connect channels.
Link customer requests on Slack Connect channels to engineering issues on Jira/Github. Get notified of important updates and keep customers informed.
ClearFeed was built from the ground up by an experienced team with security, privacy, and compliance prioritized from day one.