$1/month until June, 2024 for Halp users.
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Omnichannel ticketing for Slack-first teams. Support customers on Slack, Email, Chat, Teams, Discord & Telegram. Resolve requests 5x faster with custom AI Agents.
Triage, collaborate, & resolve requests directly from Slack
Pay per agent or by usage, with unlimited responders and no AI lock-ins.
Get up and running quickly, with intuitive workflows & minimal setup
Resolve requests in minutes, not hours
Turn conversations into tickets with one click and sync with tools like Zendesk, Freshdesk, or Jira.
Deflect repetitive queries, suggest replies, & automate agentic actions in your connected tools.
File and manage confidential requests directly in Slack without posting in shared channels.
Capture the right details with conditional fields, form-based routing & AI-powered categorization
AI monitors each message so you get proactive alerts before breaches happen.
Create and sync tickets in Jira, GitHub, Linear, or ClickUp directly from Slack threads.
Route requests to dynamic approvers, approve or reject in Slack & maintain a complete audit trail
Manage requests from Slack, MS Teams, Email, Web Chat, & Portal in one queue - directly from Slack.
Notify customers about outages, product releases across multiple Slack channels instantly.
Brand your AI bot, send personalized welcomes, & tailor communication style.
Give customers & employees a single place to submit and track requests, synced in real time with Slack.
With ClearFeed, you can manage both customer and employee support in Slack. Use ClearFeed as your standalone helpdesk or connect Slack with existing systems such as Zendesk, Jira, Freshdesk, Intercom, and Salesforce.
Yes. ClearFeed helps B2B support teams manage customer requests across Slack Connect, Microsoft Teams, email, web chat, Discord, Telegram, and a support portal. Your team gets shared triage queues, assignments, SLAs, automations, AI assistance, and reporting.
Yes. IT, HR, Sales, Engineering, and Operations teams can handle employee requests through private tickets, forms, approvals, routing, SLAs, and AI-powered answers. Employees can submit and track requests without leaving Slack
Both. You can use ClearFeed’s native ticketing system or connect Slack with Zendesk, Jira Service Management, Freshdesk, Intercom, Salesforce, Jira, Linear, Asana, ClickUp, HubSpot, and GitHub.
ClearFeed AI Agents can answer customer and employee questions using your connected knowledge sources. They can also suggest responses for agent review, classify and route requests, and perform permitted actions in tools such as Jira, Zendesk, HubSpot, Okta, and BambooHR.
Choose ClearFeed if you want to support customers and employees, manage requests across multiple channels, or connect Slack with your existing ticketing stack. We offer native ticketing, deep integrations, private employee-support workflows, AI assistance, and flexible agent-based or usage-based pricing.
