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Unify requests from Slack, Email, MS Teams, Web Chat, & Portal. Automate Support and resolve requests 5x faster with custom AI Agents.
ClearFeed streamlines our process, routing requests to the right people/ channels, boosting support efficiency.
Customer Support Experience Differentiator. We reduced friction in supporting our customers and increased support efficiency.
ClearFeed has transformed how we track Tech team productivity, enabling us to measure KPIs like closure time and first-time response rates.
ClearFeed ties multiple communication channels together without disrupting our existing workflows.
All replies on a post are updated on the Zendesk ticket & vice-versa, enabling us to get the entire context on one Zendesk ticket.
ClearFeed has eliminated the need to switch between different platforms & greatly improved our support workflows by ensuring our Merchants receive timely responses in Slack.
Scale support to hundreds of customers on Slack. Handle Email, WebChat, Portal, MS Teams - all from Slack.
A Slack-native helpdesk to support your teams where they work. Auto-resolve common queries with AI.
Create IT Tickets from Slack Channels, Private Messages and Emails. Connect to your tools and FAQs and auto-resolve queries with AI.
Streamline Engineering escalations and DevOps alerts, connect with Jira & Linear, and measure key service metrics in Slack.
Create HR tickets in Slack privately. Connect to your HR tools and FAQs and Auto-Resolve common queries with AI.
tickets managed seamlessly over 4 months
employees actively manage requests within Slack
private messages exchanged between internal teams in Triage
customer requests managed per month
SLA alerts delivered via ClearFeed
