How to Run a Slack-First Helpdesk for ITSM Teams

The Internal Helpdesk landscape is evolving rapidly as employees seek swift and seamless support on conversational platforms like Slack. In this webinar, learn how to seamlessly transition your ITSM operations into Slack with a Slack-first ticketing system.

Discover strategies to minimize response times, boost operational efficiency, and gain actionable insights from crucial service metrics on Slack.

What we’ll cover:
Live Demo of ClearFeed's Slack-First Ticketing System
Use Cases Tailored to Specific Challenges faced by ITSM teams
Sneak-peak into ClearFeed’s upcoming enhancements for the Slack-first ticketing system

Speaker: Mike Buonaspina profile pic
Ankit Jain
Co-Founder, ClearFeed
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