Support Suite Pricing

Simple pricing, no hidden fees. 14-day free trial.
No credit card required.

Not sure about which Plan is relevant for you? Read FAQs.
Work with Employees over Slack & Email
Create & Manage Tickets in ClearFeed. File Tasks in Jira, Linear, ClickUp, Asana & Github

Starter

$24 / agent / month*
1-15 Agents
Start Trial
starter includes:
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Tickets from Slack Channels
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Private Tickets on Slack
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Email Tickets w. Custom Domain
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Two-way sync with Ticketing Tools†
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Two-way sync with Project Management Tools
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Triage Channel on Slack
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Browser Based Inbox
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Workload Reports
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Unlimited Automations
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Unlimited Custom Fields
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Single Intake Form
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Basic AI Agent Assistant
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AI Powered State Transitions
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AI Powered Pending Response Alerts
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CSAT Surveys & Quick Replies
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Business Hours & OOO Responses
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Multi-Channel Announcements & Welcome Messages
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APIs and Webhooks
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White Label ClearFeed
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GPT-Powered Automated Answersα
* Max. 200 Tickets / Agent. Add one agent for every 200 extra tickets.
α Add-On Pack starting at $20. $2 for 10 GPT requests. 12+ Sources including Google Docs, Notion, Confluence & Sharepoint.
† Except SalesForce ServiceCloud

Custom / Enterprise

Tailored Pricing
> 15 Agents
Contact Sales
customized plans allow:
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High/Unlimited Agents
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Unlimited Tickets
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Usage-Based Pricing
enterprise plans include:
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Event API Subscription
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SSO with SAML provider
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Custom DPA & Security Review
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Custom MSA
Work with Customers on Slack, Teams, Email & Chat.
Use ClearFeed Ticketing or integrate with Zendesk, SF, Intercom, FreshDesk, Linear, ClickUp or Hubspot.

Starter

$40 / month
$80 / month
$120 / month
$160 / month
$200 / month
$230 / month
$260 / month
$290 / month
$320 / month
$350 / month
$370 / month
$390 / month
$410 / month
$430 / month
$450 / month
$470 / month
$490 / month
$510 / month
$530 / month
$550 / month
$560 / month
$570 / month
$580 / month
$590 / month
$600 / month
No. of Slack Channels*
Start Trial
starter includes:
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Unlimited Agents
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Email Tickets w. Custom Domain
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Web Chat Tickets
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Two-way sync with Ticketing Tools†
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Two-way sync with Project Management Tools
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Triage Channel on Slack
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Browser Based Inbox
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Workload Reports
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Unlimited Automations
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Unlimited Custom Fields
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Single Intake Form
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Basic AI Agent Assistant
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AI Powered State Transitions
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AI Powered Pending Response Alerts
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CSAT Surveys & Quick Replies
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Business Hours & OOO Responses
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Multi-Channel Announcements & Welcome Messages
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APIs and Webhooks
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GPT-Powered Automated Answersα
* Includes 100 Tickets from non Slack sources (per 10 Channels)
* After 250 channels, 10$ for every 10 channels
† Except SalesForce ServiceCloud
α Add-On Pack starting at $20. $2 for 10 GPT requests. 12+ Sources including Google Docs, Notion, Confluence & Sharepoint.

Professional

$80 / month
$160 / month
$240 / month
$320 / month
$400 / month
$460 / month
$520 / month
$580 / month
$640 / month
$700 / month
$740 / month
$780 / month
$820 / month
$860 / month
$900 / month
$940 / month
$980 / month
$1,020 / month
$1,060 / month
$1,100 / month
$1,120 / month
$1,140 / month
$1,160 / month
$1,180 / month
$1,200 / month
No. of Slack Channels*
10 Slack Channels
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Start Trial
EverytHing in STARTER, Plus:
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Support Portal
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MS Teams Shared Channels
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Multiple Intake Forms
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SLA Configuration & Reports
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Advanced Assignment Rules
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External Knowledge Sources†
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GPT-Powered Automated Answers†
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AI Deflection Reports
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AI-generated Ticket Tags
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Data Sync to Google Sheets (Coming Soon)
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ServiceCloud Integration
* Includes 100 Tickets from non Slack sources (per 10 Channels)
* After 250 channels, 20$ for every 10 channels
† Includes 100 GPT Requests per 10 Channels.

Custom / Enterprise

Tailored Pricing
> 50 Slack Channels
Contact Sales
Customized plans allow:
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Agent Based Pricing
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Ticket-Based Pricing for Integrations
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Unlimited Channels
Enterprise plans include:
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Event API Subscription
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SSO with SAML provider
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Custom DPA & Security Review
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Custom MSA
Work with employees on internal Slack. File Tickets in Zendesk, Intercom, Jira/JSM, FreshDesk, ClickUp or Linear
For Slack Connect - see External Helpdesk. To File tickets in ClearFeed (& file Tasks externally) - see Internal Helpdesk.

Starter

$49 / month
$79 / month
$109 / month
$169 / month
$299 / month
$459 / month
$639 / month
$759 / month
$899 / month
No. of Tickets
Start Trial
starter includes:
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Emoji based ticket creation from Slack
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Auto ticket creation from Slack
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2-way sync of messages and status between Slack and Tickets
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Single Intake Form
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Custom Fields
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Custom Ticketing Screens on Slack
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GPT Powered Answers Add On †
† GPT Add-On starts at $20. $2 per 10 GPT Requests. 12+ Sources including Google Docs, Notion, Confluence & Sharepoint.

Professional

$89 / month
$129 / month
$189 / month
$289 / month
$489 / month
$769 / month
$1,069
$1,269 / month
$1,499 / month
No. of Tickets
Start Trial
EverytHing in Starter, Plus:
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Microsoft Teams Channels
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Multiple Intake Forms
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Private Ticket Creation in Slack
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Triage Channel on Slack for private collaboration and consolidated view
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Work from Slack on tickets created via Email (& other channels)
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Internal Comment Sync
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CSAT Surveys
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Status and message sync controls

Custom / Enterprise

Tailored pricing
Customized plans allow:
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Volume Pricing
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Unlimited Tickets
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Agent-Based Pricing
Enterprise includes:
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SSO with SAML provider
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Custom DPA & Security Review
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Custom MSA
Answer queries from old Slack chats, Confluence, Google Docs, Notion, Coda, Sharepoint & more

Professional

Professional Includes:
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Knowledge Sources
Slack Channels, Confluence, Notion, Google Drive, Dropbox, Sharepoint, Salesforce, Github, Zendesk, FreshDesk, PDF, Public Web Sites, Documentation (eg. Gitbook, etc.)
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Configurable Virtual Agent(s)
Automated Bot Responses
Manual Bot Interactions
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Business Schedule Integration
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Deflection Reports

Enterprise

Custom Pricing
EverytHing in PROFESSIONAL, Plus:
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SSO with SAML provider
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Custom DPA & Security Review
15% discount for Annual subscriptions
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Have questions on Pricing?
Have more than 10 Agents? Prefer an Agent-based pricing for External Helpdesk? Please reach out to us for custom quote!
Talk to Sales

Frequently asked questions

Most Common Questions
ClearFeed Internal Helpdesk
ClearFeed External Helpdesk 
ClearFeed Integrations
Billing and Trial Questions