ClearFeed connects JIRA with Slack bi-directionally, makes filing and subscription to issues super easy, and selectively brings issues actionable for your teams within Slack right when you need them!
Reduction in feature turn around time
Hours saved per team member per week
Visibility to all teams on open JIRA issues
AI detects conversation boundaries
AI generates titles and descriptions
Upload multiple messages & attachments with 1-click
Subscribe channel to ticket status updates.
Create a live session with Support from Slack
Slack messages and Ticket comments synced in real-time
Triaging, Reporting, and SLAs stay within Ticketing system.
Create new Jira issues with a few clicks
Assign issues to users, change issue status & post comments from Slack
Auto-sync updates & comments from the Jira issues back to Slack threads
Let customer-facing teams subscribe and add custom labels on JIRAs from Slack updates
Notify subscribed team members of JIRA closure
Automated task creation in tools like Gainsight and Trello on JIRA closure to close the loop with the customer
"ClearFeed saves my team tens of hours every week by bringing important JIRA updates on Slack. Unlike notifications from JIRA, ClearFeed only nudges my team when there is a pending question on them, and when the product is shipped and they need to inform the customer. My team hated going to JIRA as that's outside their workflow."
"My team absolutely loves the daily digest from ClearFeed. We used to have a daily 30-minute stand-up between the engineering and customer success teams. With the daily digest, that has moved async, as both engineering and customer success teams can collaborate async on Slack."