Break Silos between JIRA and Slack with powerful bi-directional sync and monitoring

ClearFeed connects JIRA with Slack bi-directionally, makes filing and subscription to issues super easy, and selectively brings issues actionable for your teams within Slack right when you need them!

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Tangible benefits within 2 weeks of implementation!

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20%

Reduction in feature turn around time

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2-3

Hours saved per team member per week

100%

Visibility to all teams on open JIRA issues

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Send long discussions on Slack to JIRA

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AI detects conversation boundaries

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AI generates titles and descriptions

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Upload multiple messages & attachments with 1-click

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Subscribe channel to ticket status updates.

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Answer questions directed at you on JIRA from Slack

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Create a live session with Support from Slack

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Slack messages and Ticket comments synced in real-time

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Triaging, Reporting, and SLAs stay within Ticketing system.

Take JIRA actions without leaving Slack

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Create new Jira issues with a few clicks

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Assign issues to users, change issue status & post comments from Slack

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Auto-sync updates & comments from the Jira issues back to Slack threads

Keep customer facing teams updated on JIRA closure

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Let customer-facing teams subscribe and add custom labels on JIRAs from Slack updates

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Notify subscribed team members of JIRA closure

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Automated task creation in tools like Gainsight and Trello on JIRA closure to close the loop with the customer

Integrating soon with...

ClearFeed connects to your favourite tools to help stay on top of customer conversations.

Engineering and Customer Service Teams Love ClearFeed!

"ClearFeed saves my team tens of hours every week by bringing important JIRA updates on Slack. Unlike notifications from JIRA, ClearFeed only nudges my team when there is a pending question on them, and when the product is shipped and they need to inform the customer. My team hated going to JIRA as that's outside their workflow."

HEAD OF CUSTOMER SUCCESS - SERIES A FUNDED
SAAS COMPANY IN REVENUE INTELLIGENCE SPACE

"My team absolutely loves the daily digest from ClearFeed. We used to have a daily 30-minute stand-up between the engineering and customer success teams. With the daily digest, that has moved async, as both engineering and customer success teams can collaborate async on Slack."

VP ENGINEERING - SERIES B FUNDED SAAS COMPANY
IN DATA MANAGEMENT SPACE