How to Effectively Use Slack's Schedule Message Feature

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How to Effectively Use Slack's Schedule Message Feature

Happy Das
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Slack is a great communication tool, but it can feel overwhelming when juggling time zones, endless messages, and ever-growing to-do lists. Sound familiar? If so, you're not the only one feeling strained. The good news is that Slack has a built-in solution: Scheduled Messages. This feature is more than just a nice extra - it's a big help.

By scheduling your Slack messages in advance, you can work when it suits you best and avoid being glued to your screen 24/7. No more racing against the clock in different time zones. No more constant interruptions derailing your focus. Scheduled messages let you plan your workday and collaborate smoothly with colleagues worldwide.

This article will show you how to use this feature, from timing your messages perfectly to sending important notifications to customers with ClearFeed. With these tips, you can transform Slack from a distraction into an asset. Let's jump in and get started!

What Is Slack’s Scheduled Message?

Slack's "Scheduled Message" feature lets you write a message now and schedule it to send later. This is great for when you're working with people in different time zones, need to remind your team about deadlines, or want to make sure your message goes out at the best time, even if you can't be there to send it yourself.

How to Set up a Slack Scheduled Message?

Want to send a Slack message at the right time? Here’s what you can do with these simple steps.

  1. Head to the channel or DM where you want your message to appear. Click in the message field and type away—add attachments, emojis, mentions, whatever you like. 
  1. Click the little arrow next to the paper airplane before hitting send. This opens up options for the perfect date and time to deliver your message.
  1. Once you've set the schedule, a confirmation pops up. Give it a click to lock in your settings. Now sit back and relax, knowing your Slack message will appear when you want it to.

Note: The option to schedule messages to threads is unavailable in Slack.

How to View the History of Scheduled Messages in Slack?

To look at your scheduled messages, you can simply choose the 'View all scheduled messages' option."

All your planned messages are listed under 'Drafts & sent.' You can find messages sent in the 'Sent' category, while messages intended for future delivery can be seen under the 'Scheduled' tab.

How to Edit a Scheduled Message in Slack?

To modify a scheduled message, simply position your cursor over the message and select the pencil icon. This will direct you towards the message field, enabling you to initiate edits. Upon completion, securing your changes is as simple as hitting the checkmark icon.

How to Set up Recurring Scheduled Messages in Slack?

You can use the built-in Workflow builder or third-party tools to set up recurring scheduled messages in Slack. Here are the steps for both methods:

Method #1: Using Slack’s Workflow Builder

  1. Begin by navigating to your Slack workspace. Look for the 'Tools' menu under your workspace name; locate and click on 'Workflow Builder' within it. Once you're in the Workflow Builder, spot and select the 'Legacy workflows' section from here, and proceed to 'Create workflow.'
  1. With the open workflow creation screen, you can select your preferred template. Here's where the personal touch comes in: customize the timing, the content of the message, and any additional attributes as you see fit.
  1. Next, choose the Slack channel(s) where your message will occur regularly and augment the workflow by adding interactive elements like a button or other important actions tailored to your needs.
  1. After adding all the necessary details to your workflow, click 'Finish Up' to save all your work. Your newly recurring message workflow is now saved and can be managed directly within your Slack workspace.

To make your workflow live, simply press 'Publish.' Your recurring messages will now operate according to the schedule and parameters you've set.

Method #2: Using Third-party Integrations or Slack API

By using third-party app integrations like Message Scheduler, Tiny, or Easy Message Scheduler, you can set up recurring scheduled messages. It is important to note that some tools may require a paid subscription for advanced features or high usage. Another method to set up the Scheduled Message feature on Slack is using Slack's API. However, its implementation might require assistance from someone well-versed in technology or your IT support team.

Sidenote: ClearFeed offers seamless integration with Slack, which empowers users to craft and schedule messages for delivery at specific times. We’ll discuss more about it later in this blog.

What Are the Benefits of Slack Scheduled Messages?

Slack's scheduled messages can significantly boost the efficiency and effectiveness of remote collaboration in numerous ways:

  1. Promotes Work-Life Balance: Scheduling Slack messages within work hours prevents after-hours stress and respects colleagues' time, avoiding burnout and maintaining balance.
  2. Efficient Cross-Time Zone Communication: Use Slack's message scheduling to easily coordinate with global teams, ensuring messages are sent when everyone is online, thus smoothing cross-timezone collaboration.
  3. Reduction of Interruptions: Scheduling non-urgent Slack messages can minimize interruptions, promote focused work time, and boost productivity by enabling longer periods of uninterrupted work.
  4. Encourages Asynchronous Communication: Slack's scheduling feature lets you send messages at the recipient's convenience, enhancing communication without needing immediate replies, and is linked to a 3% boost in productivity.

Even though Slack's built-in message scheduling can be quite handy, ClearFeed goes beyond it. But before showing you how that works, let's first look at what ClearFeed is all about.

ClearFeed is an AI-powered platform that helps customer support, IT teams, and engineering teams provide better support over Slack and Microsoft Teams. It converts Slack channels into a single queue of requests, uses AI to flag requests that need a response, and allows responders to update and manage these requests. It is designed to integrate with Slack and enhance various Slack features to optimize efficiency and collaborative power for support teams.

Now that we've covered the basics, it's a good time to dig further into a key aspect of ClearFeed: Announcements. In the following sections, we will look at this feature's advantages and understand how it can enhance your team's communication and make you more productive.

Enhancing Slack's Scheduled Messaging with ClearFeed

ClearFeed Announcements significantly improves Slack messaging by equipping businesses with a strong bulk message scheduling feature. This integration into Slack transforms how teams communicate internally and externally by offering an organized approach to mass messaging. Here’s how it elevates the experience:

1. Broadcast Product Updates: The feature addresses the challenge of mass communication across customer channels. You can:

  • Draft your message.
  • Schedule a suitable delivery time.
  • Monitor the status and engagement metrics — all streamlined in a user-friendly workflow.

2. Optimal Timing for Message Dispatch: With ClearFeed, you can:

  • Time your messages when your employees, customers, or external vendors are most active, amplifying the reception and impact of your message.
  • Schedule and forget; there is no need to be online at a specific time, improving overall productivity.

3. Real-time Delivery Notifications: ClearFeed’s integration with Slack provides:

  • Instantaneous notifications upon message delivery, ensuring a sense of completion.
  • Freedom from constant status checks, freeing you to focus on other tasks.
  • Efficient communication through quick responses or timely follow-ups.

4. Centralized Management Dashboard: The Announcement feature offers an organized viewing platform so you can:

  • Supervise all stages of messaging — drafts, scheduled messages, and delivered ones.
  • Stay updated on what has been communicated and what's next, aiding effective communication planning.

5. Test Announcements/Messages: Before broadcasting to a larger audience, ClearFeed allows you to:

  • Send test versions of your announcement to selected recipients or yourself.
  • Ensure the message's appearance and content meet your standards.
  • Catch and rectify errors or technical glitches, ensuring seamless and efficient delivery.

Also Read: How ClearFeed’s OOO Auto Responses Help Businesses Set up Scheduled Messages in Slack

Eager to learn more about how utilizing the Announcement feature simplifies communication across multiple Slack channels? Dive deeper into this topic with our comprehensive guide and study our detailed feature documentation here.

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