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Resolve requests instantly, cut down manual work, and boost team efficiency with tailored AI Agents. Works across Slack, Teams, Web Chat, Email, Discord and others
Resolve requests in minutes, not hours
Use public & private docs to power instant, AI-driven responses
Integrate with systems like Jira, Zendesk, & HubSpot to automate tasks from Slack.
Auto-respond to queries in Slack, Teams, Email, Chat and Discord using your knowledge base & past tickets
Configure AI to post suggested answers as private comments to Support team members or tag the bot and ask it questions anytime
Automate actions on Tickets using your connected tools
One-click ticket creation from Slack to your ticketing systems
14-Day Free Trial
No Credit Card Required
ClearFeed’s AI Agents use latest AI models to analyze requests across all configured channels like Slack, Email, Web Chat, Teams, Discord and Telegram to automatically suggest responses from company knowledge sources and connected tools and resolve queries faster - even taking automated actions (like resetting passwords or handling access requests) - improving efficiency for support teams.
ClearFeed combines natural language understanding of leading models from OpenAI/Anthropic and Google with integration to a wide variety of tools and knowledge bases. The AI Agents are seamlessly integrated with helpdesk workflows, in-built ticketing and external ticketing integrations, and real-time collaboration tools, offering an all-in-one support solution that combines AI Answers, Human handoff and Ticketing. This is unlike other AI Bots that do not include a ticketing system or have weak integrations with existing ticketing systems.
Yes, ClearFeed’s AI Agents works seamlessly with ticketing systems like Zendesk, Jira, ClickUp, Linear and Asana - syncing AI-suggested responses with external ticketing systems and creating tickets for human handoff. ClearFeed can also use KBs and user Guides from external systems like Zendesk, Intercom, Freshdesk & Salesforce to answer questions on Slack. These Agents can also perform actions in connected tools like Hubspot (eg: create a new Deal), Okta (reset a password) or Jira (eg: file a new Jira).
Customer Support teams, IT service desks, HR teams or Operations teams in Engineering and Logistics can benefit from ClearFeed’s AI-powered automation and efficiency. For companies using Slack or Teams for managing operational and support issues - it is a natural fit.
ClearFeed's AI Agents can index data from all the popular Documentation and Knowledge Base Solutions - including Confluence, Google Docs, Notion, Coda, Guru, Readme, Airtable, Document360, KBs from Zendesk, Freshdesk, Intercom and Salesforce, any existing Websites (like those made in Wordpress, Gitbook and others) - including password protected ones. It can index private KBs in other Ticketing systems like Zendesk via a direct API integration. It can also index Slack channels and Canvas - and use existing knowledge in Slack to answer questions.
Our custom indexing pipeline understands knowledge inside documents and stores in specialized Vector Databases. It is highly accurate, leveraging AI to match queries with relevant knowledge, and then using AI to craft accurate answers. Users can issue custom instructions to the AI Agent to fine-tune its behavior. Users can access Deflection reports capturing how many answers were accepted by users and see questions that were answered (or not) successfully from the ClearFeed web dashboard.
Yes! ClearFeed can use past questions and answers in ClearFeed and Slack to answer new questions. Users can control how much and which history is used and in which channels. ClearFeed's Documentation Agent can also automatically analyze closed Tickets and suggest updates to connected Documentation.
Clearfeed's AI Agents are very affordably priced and are usage based. So you pay what you use and not per Support Agent or per resolution. Prices start as low as $44/month (for a Helpdesk subscription with 1 Agent ($24/month) and AI Pack ($20/month). Prices per answer go down with high usage going down to 10 cents per answer attempt. Custom pricing is available for very high volume use cases. Professional and Enterprise plans include AI Credits already as part of the plan. The latest pricing can be found on the AI Agents Pricing page .
AI Subscriptions - either via an add-on AI Pack or via Professional/Enterprise Helpdesk subscriptions also unlock features like AI Auto-Fill actions and Trending Queries. These allow to categorize support queries in Slack and other channels and tag them with labels for later lookup and to drive automations - and to understand what the frequently asked queries in your Slack, Teams and Customer Support channels look like.
