GPT-Powered Automated Answers

ClearFeed indexes Documentation, KBs and private Wikis, increases efficiency with automated AI-generated responses on Slack and continually captures knowledge from Slack channels into KBs and FAQs.

Pick a workflow that suits your needs


Deflect Common Queries

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AI-Powered Auto-Response Mechanism

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Agentless Support Issue Resolution

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Instant Customer Response

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Incorporates Public Docs, FAQs, and KBs

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AI-Powered Agent Assistant

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AI-Suggested Responses from Private & Public Data

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One-Click Relevant Search

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Editable Pre-Response Suggestions

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Enhanced Response Quality & Speed


Capture Knowledge from Slack

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Active Slack Monitoring by ClearFeed

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Discovers FAQ Additions & Updates

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Agent-Approved FAQ Enhancements

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Configurable Workflows

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Tag different Knowledge Sources

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Categorize Customers into Collections

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Configure Knowledge Sources by Collection

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Configure Knowledge Sources for Agents

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Customizable Auto-Response features


Curious About How This Would Work for You?

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See What Our Customers Have to Say !

"It’s interesting to have a combination of a previous set of canned responses by the support engineering team for customer requests, and the official Kubernetes documentation as input to the large language model to form a hybrid approach and be able to help our customers with automatic responses."

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Shravan Ashok

Principal Technical Program Manager


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Scale support to 100s of customers on Slack

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