Deliver Faster, Scalable Support on Slack with Custom AI Agents

Resolve requests instantly, cut down manual work, and boost team efficiency with tailored AI Agents.

Deliver Faster, Scalable Support on Slack with Custom AI Agents

Trusted by Leading Companies Globally

What You Can Do with AI Agents

Resolve requests in minutes, not hours

Index your knowledge bases

Use public & private docs to power instant, AI-driven responses

Google Drive logo
Google Drive
Confluence logo
Confluence
Notion logo
Notion
Notion logo
Web

Connect your tools

Integrate with systems like Jira, Zendesk, & HubSpot to automate tasks from Slack.

Connect your tools

Respond to queries instantly in Slack

Auto-respond to queries using your knowledge base & past tickets

Respond to queries instantly in Slack

Troubleshoot issues in Slack

Ask AI to pull info across tools & KBs for faster issue resolution

Troubleshoot issues in Slack

Automate Agentic Actions in Slack

Automate actions on Tickets using your connected tools

Automate Agentic Actions in Slack

Create Tickets for Unresolved Queries

One-click ticket creation from Slack to your ticketing systems

Create Tickets for Unresolved Queries

Works With

Ticketing Systems
Zendesk logo
Zendesk
Intercom logo
Intercom
Salesforce logo
Salesforce
HubSpot logo
HubSpot
Freshdesk logo
Freshdesk
Project Management
Jira logo
Jira
ClickUp logo
ClickUp
Linear logo
Linear
Asana logo
Asana
Asana logo
Zendesk
Knowledge Base
Google Drive logo
Google Drive
Coda logo
Coda
Confluence logo
Confluence
Notion logo
Notion
Notion logo
Web
IT/HR Tools
Okta logo
Okta
Jump Cloud logo
Jump Cloud
Asset Panda logo
Asset Panda
Asset Panda logo
BambooHR
Asset Panda logo
Kandji

Here's what our customers say about ClearFeed

“Al-Powered Customer Support and seamless Slack integration”

I like how ClearFeed uses Al to handle common questions automatically. This saves our support team a lot of time. The integration with Slack is very smooth, making it easy to provide support directly in our main communication tool. When the Al ‹ can't handle a question, it quickly passes it to a human agent, so we always provide good service.

Gopi K.
Senior Frontend Engineer
“The Startup to Save your Slack”

Clear feed allows for visibility across the board from your customer interactions. Customize the channel you wish to use as a "working" channel and the source of truth for all requests, with automation and Al on top for getting requests triaged, escalated and resolved in the customers environment.

Tom N.
Jr Production Engineer
“Making Slack better”

The support is outstanding. I always get fast responses and if we need a new feature they listen to us. The Al responses works great and has made our Slack support much better.

Fredrik P.
“Help to review tickets”

It really help us with the Al responses from previous tickets in order to solve present ones. Really appreciate the tool as it allows us to have a more approached contact with customers

Anonymous

How it Works

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Top Support teams love ClearFeed!
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testRigor logoAcryl Data logoatronomer.io logoSprinto logoatlan logoMindsDB logoBigeye logoLI Tech logoCastAI logoYotascale logoMeltano logoCoreWeave logoUnionAI logoTeleport logo

Leverage AI to elevate your Omni-Channel Support

01
Deflect Common Queries
  • AI-Powered Auto-Response Mechanism
  • Agentless Support Issue Resolution
  • Instant Customer Response
  • Incorporates Public Docs, Private KBs and old Slack Chats
Manual or Automatic Ticket creation in Slack channels
Manage request status and ownership from Triage
Use 🔒emoji for internal notes and collaboration
GPT-Powered Answers - Feature | Deflect Common Queries
GPT-Powered Answers - Feature | AI-Powered Virtual Agent
02
AI-Powered Virtual Agent
  • Allow customers to interact with your docs
  • Generated answers along with relevant search results
  • Enhanced Response Quality & Speed
Employees can raise tickets via private Slack chats
Get real-time ticket updates and resolutions in Slack
03
Agent Assistance
  • Editable pre-response suggestions to agents
  • Reduce agent turnaround time
  • Search results include previous Slack chats
Manual or Automatic Ticket creation in Slack channels
Manage request status and ownership from Triage
Use 🔒emoji for internal notes and collaboration
GPT-Powered Answers - Feature | Agent Assistance
GPT-Powered Answers - Feature | Capture Knowledge from Slack
04
Use Knowledge from Slack
  • Active Slack monitoring by ClearFeed
  • Parses and Indexes old Slack chats
  • Automatically finds recent/relevant answers from Slack chats
Employees can raise tickets via private Slack chats
Get real-time ticket updates and resolutions in Slack
05
Configurable Workflows
  • Select different Knowledge Sources for different channel groups
  • Selectively turn on answers only for specific channels
  • Customizable Auto-Response features
Manual or Automatic Ticket creation in Slack channels
Manage request status and ownership from Triage
Use 🔒emoji for internal notes and collaboration
GPT-Powered Answers - Feature | Configurable Workflows
GPT-Powered Answers - Feature | Create Tickets for Unresolved Queries
06
Create Tickets for Unresolved Queries
  • One-click ticket creation to your preferred tools
  • Activates two-way sync for streamlined communication
Employees can raise tickets via private Slack chats
Get real-time ticket updates and resolutions in Slack
07
Omnichannel Support Assistant
  • Auto-Respond to requests on Slack, MS Teams, Email, Web Chat, & Customer Portal.
  • Consolidate all requests into a unified queue.
  • Slack-Native: Manage & resolve tickets directly from Slack.
Support Customers Across Multiple Channels

Works on all public docs along with integrations with existing private knowledge sources

Freshdesk logo
Zendesk logo
Intercom logo
Confluence logo
Notion logo
PDF logo
PDF logo
Notion logo
Notion logo
PDF logo
PDF logo
PDF logo
PDF logo

Build your Custom AI Agent in Minutes

Connect your tools & Knowledge Base with ClearFeed
Connect your tools & Knowledge Base with ClearFeed
Attach the custom AI Agent to relevant Slack Channels
Attach the custom AI Agent to relevant Slack Channels
Test your AI Agent & go live
Test your AI Agent & go live
Book a free strategy call with our Support experts
Learn how ClearFeed can work for your team
Set up the right Slack workflows
Build AI Agents tailored to your needs

Secure from Day 1

ClearFeed was built by an experienced team with security, privacy & compliance prioritized from day one.
Learn More
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Frequently asked questions