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GPT-Powered Automated Answers

ClearFeed indexes Documentation, KBs and private Wikis, increases efficiency with automated AI-generated responses on Slack and continually captures knowledge from Slack channels into KBs and FAQs.

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Pick a workflow that suits your needs

1

Deflect Common Queries

AI-Powered Auto-Response Mechanism

Agentless Support Issue Resolution

Instant Customer Response

Incorporates Public Docs, FAQs, and KBs

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2

AI-Powered Agent Assistant

AI-Suggested Responses from Private & Public Data

One-Click Relevant Search

Editable Pre-Response Suggestions

Enhanced Response Quality & Speed

3

Capture Knowledge from Slack

Active Slack Monitoring by ClearFeed

Discovers FAQ Additions & Updates

Agent-Approved FAQ Enhancements

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4

Configurable Workflows

Tag different Knowledge Sources

Categorize Customers into Collections

Configure Knowledge Sources by Collection

Configure Knowledge Sources for Agents

Customizable Auto-Response features

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Curious About How This Would Work for You?

Enter documentation link to see GPT-powered responses tailored to your content

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Federated Search

Maximize Existing Enterprise Search Investments

Integrates with:

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See What Our Customers Have to Say !

"It’s interesting to have a combination of a previous set of canned responses by the support engineering team for customer requests, and the official Kubernetes documentation as input to the large language model to form a hybrid approach and be able to help our customers with automatic responses."

Shravan Ashok

Principal Technical Program Manager

CastAI

Scale support to 100s of customers on Slack

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Try it free Get a Demo