How to remove the Zendesk app from a Slack channel

ClearFeed Team

Removing the Zendesk app from a Slack channel will prevent Zendesk from posting notifications, supporting side conversations, and utilizing Answer Bot within the channel.

Step 1: Go to the Channel

In Slack, navigate to the channel where you want to remove the Zendesk app.

Step 2: Command to Remove Zendesk App

In the message bar, type `/remove @Zendesk` and then hit the return key.

Step 3: Confirm Removal

A confirmation window will appear. Click "Remove" to finalize the process.

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