ClearFeed helps you collaborate with customers within Slack using bi-directional ticketing integrations, email integration, automated reminders and 100% visibility into service metrics
"Game changing for managing Customer Slack channels. ClearFeed has helped make managing a large number of customer slack channels possible."
Barrett Summerlin
Chief of Staff | Operations | Customer Success, Bigeye
"The perfect way to scale customer delight on Slack! ClearFeed is directly enabling us to give our customers a world-class support experience."
Shravan Ashok
Staff Technical Program Manager, CastAI
"Exactly what we needed!. ClearFeed allows us to scale our homely approach to customer support through Slack."
Kevin Carroll
Support & QA Manager, testRigor
"Helped us manage twice the channels with the same support team. Statistics are a great bonus feature for us."
Prashant Dhanke
Founding Member | CISO | Customer Success, Facets
Our recent transition from Halp to Clearfeed was nothing short of impressive. The Clearfeed team was exceptionally hands-on and responsive. Highly recommend Clearfeed.
Z
Zac B.
Senior Systems Administrator
All replies on a post are updated on the Zendesk ticket & vice-versa, enabling us to get the entire context on one Zendesk ticket.
Partha Pratim
Program Manager - Product, Plum
Educating our customers on how to use ClearFeed was very easy: have a question for the support team - add the emoji - done.
Tom Walker
Head of Customer Support Engineering, Chronosphere
It streamlines communications across dozens of slack channels. Their support team is incredibly responsive and consistently listens to new feature requests (and gets them implemented within a week!).
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