How to Run a Slack-First Helpdesk for Customer Service Teams

As customers increasingly seek swift and seamless support on conversational platforms like Slack, the need for an efficient, integrated helpdesk system becomes more pronounced. In this webinar, learn how to scale support on Slack to 100s of customers with a Slack-first ticketing system.

Discover strategies to minimize response times, boost operational efficiency, and gain actionable insights from crucial service metrics on Slack.

What we’ll cover:
• Live Demo of ClearFeed's Slack-First Ticketing System for Customer Service
• Tailored Use Cases addressing common challenges in Customer Service
•Sneak-peek into ClearFeed’s upcoming features enhancing Customer Service on Slack

Speaker
Speaker: Mike Buonaspina profile pic
Ankit Jain
Co-Founder, ClearFeed
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