How to Uninstall the Slack App for Freshdesk

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ClearFeed Team

Slack-Freshdesk integration is one of the best ways to monitor your support tickets from both apps. However, there are times when you may want to remove Slack from Freshdesk, whether due to changing business needs or simply restructuring your workspace tools. This tutorial will walk you through each step to uninstall the Slack app.

Steps to Uninstall the Freshdesk App from Slack

  1. Go to your Slack workspace. This is where you can access various settings and information about the apps installed in your workspace.
  2. Once on the home tab, move to the 'About' section to view the details about the installed apps, including the Freshdesk app.
  3. In the 'About' section, find and click on the 'Settings' button. This will take you to a more detailed settings page for the Freshdesk app.
  4. Scroll down to find the 'Remove application' option. Click it to initiate uninstalling the Freshdesk app from your Slack workspace. 

Note: It's important to remember that anyone in the workspace can remove the app, provided the Slack admin does not restrict them. You don't necessarily need admin privileges to uninstall the app, but your workspace's policies may govern your ability.

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