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Automatically create HubSpot tickets on new Slack threads and change the ticket status of new customer messages on existing tickets.
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ClearFeed provides two-way communication, enabling ticket creation, updates, and private discussions directly in Slack. Unlike native integrations, ClearFeed eliminates platform switching and enhances team efficiency.
You can easily create, update, and track HubSpot tickets right from Slack using simple emojis or commands. This means you don't have to log into HubSpot for every little task, which helps you save time and respond faster.
Yes, ClearFeed enables collaboration within Slack while keeping customer communications private. Teams can resolve issues internally without customers seeing these discussions.
With ClearFeed, you can track metrics such as closure time, first-time response rates, and overall team productivity. Our platform also helps measure KPIs related to customer support efficiency.
ClearFeed uses AI to suggest responses based on past interactions, documents, and knowledge bases. Agents can approve or modify suggestions, improving response accuracy and reducing workload.
By enabling agents to manage tickets and workflows from Slack, ClearFeed reduces the need for dedicated HubSpot seats, cutting operational costs.
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