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Pricing based on usage not agents

Free Tier
10 Slack Channels
1 CLU : $0/mo
$0 /mo
Free plan features:
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Triage Channel
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AI-Based SLA Alerts
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Announcements
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7+ Integrations with Ticketing and Engineering Platforms
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Support via Slack Community
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Auto Responses based on business hours
Enterprise
> 200 slack channels
Custom
Everything in Pro Tier, plus:
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SLA Reports
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SSO with SAML provider
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Custom DPA & Security Review
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White-Labeled ClearFeed
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Custom Deployment Options
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Custom Workflows & Integrations
Free Tier
1 CLU: $0/mo
10 Slack channels
Free plan features:
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Triage Channel
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AI-Based SLA Alerts
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Announcements
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7+ Integrations with Ticketing and Engineering Platforms
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Support via Slack Community
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Auto Responses based on business hours
Everything in Free, plus:
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ClearFeed Ticketing
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Insights
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CSAT Surveys
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Dedicated Slack Channel
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APIs and Webhooks
14 day free trial!
Enterprise
Custom
More than 200 Slack channels
Everything in Pro Tier, plus:
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SLA Reports
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SSO with SAML provider
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Custom DPA & Security Review
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White-Labeled ClearFeed
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Custom Deployment Options
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Custom Workflows & Integrations
Free Tier
Upto 80 requests
1 CLU : $0/mo
$0 /mo
Free plan features:
tick mark
Triage Channel
tick mark
AI-Based SLA Alerts
tick mark
Announcements
tick mark
7+ Integrations with Ticketing and Engineering Platforms
tick mark
Support via Slack Community
tick mark
Auto Responses based on business hours
Enterprise
> 2000 requests
Custom
Everything in Pro Tier, plus:
tick mark
SLA Reports
tick mark
SSO with SAML provider
tick mark
Custom DPA & Security Review
tick mark
White-Labeled ClearFeed
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Custom Deployment Options
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Custom Workflows & Integrations
Free Tier
1 CLU: $0/mo
Upto 80 requests
Free plan features:
tick mark
Triage Channel
tick mark
AI-Based SLA Alerts
tick mark
Announcements
tick mark
7+ Integrations with Ticketing and Engineering Platforms
tick mark
Support via Slack Community
tick mark
Auto Responses based on business hours
Everything in Free, plus:
tick mark
ClearFeed Ticketing
tick mark
Insights
tick mark
CSAT Surveys
tick mark
Dedicated Slack Channel
tick mark
APIs and Webhooks
14 day free trial!
Enterprise
Custom
More than 2000 requests
Everything in Pro Tier, plus:
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SLA Reports
tick mark
SSO with SAML provider
tick mark
Custom DPA & Security Review
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White-Labeled ClearFeed
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Custom Deployment Options
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Custom Workflows & Integrations
Pay Annually and get 15% discount 🌟
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Plans and Pricing

Simple pricing, no hidden fees. 14-day free trial.
No credit card required.

Not sure about which Plan is relevant for you? Read FAQs.

Free

$0
USD / month
FREE INCLUDES:
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1 Agent
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30 Tickets / Month
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Unlimited Requesters, Collaborators
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AI-based SLA alerts
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Web Dashboard
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Triage Channels
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OOO Responses
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Business Hours & Holidays

Starter

$15
USD / agent / month
EverytHing in Free, Plus:
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Unlimited Custom Fields
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1 Intake Form
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Unlimited Tickets *
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Basic Workload Reports
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Multiple Slack / MS Teams Workspaces
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Integrations with Ticketing and Engineering Tools
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Email-Based Ticketing
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Private Ticket Creation in Slack
* Cap of 200 Tickets / Month / Agent. After this for every 200 Tickets we will add an agent to billing

Professional

$30
USD / agent / month
EverytHing in Starter, Plus:
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Multiple Intake Forms
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SLA Management
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Advanced SLA Reports
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CSAT Surveys
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APIs and Webhooks
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White-Label ClearFeed

Enterprise

Custom pricing
USD / agent / month
EverytHing in Professional, Plus:
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SSO with SAML provider
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Custom DPA & Security Review
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Custom MSA
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GPT Powered Answers
Have more than 10 Agents? Or prefer a Usage-Based model with unlimited Agents? Please reach out to us for custom quote!
Talk to Sales

Free

$0
USD / month
No. of Slack Channels
10 Slack Channels
Start Trial
FREE INCLUDES:
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Triage Channels
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AI-Based SLA Alerts
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Announcements
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OOO Responses
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Connectors with Ticketing and Engineering Tools
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Business Hours & Holidays
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Private Comments

Professional

EverytHing in Free, Plus:
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Workload Reports
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CSAT Surveys
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Unlimited Custom Fields
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Single Intake Form
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Multiple Slack / MS Teams Workspaces
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Email-Based Ticketing
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Support via Slack Channel
* After 200 Slack Channels, pricing is 10$ for every additional 10 slack channels

Enterprise

Custom Pricing
USD / month
No. of Slack Channels
> 200 Slack Channels
Contact Sales
EverytHing in Starter, Plus:
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Multiple Intake Forms
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SLA Reports
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APIs and Webhooks
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GPT Powered Answers
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White-Label ClearFeed
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SSO with SAML provider
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Custom DPA & Security Review

Integrates bi-directionally with your team's existing stack

Hubspot logoZendesk logoIntercom logoSalesforce logoFreshdesk logoJSM logoJira logoGithub logoLinear logo

Free

$0
USD / month
No. of Tickets
20 / month
Start Trial
FREE INCLUDES:
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Emoji based ticket creation from Slack
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Auto ticket creation from Slack
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2-way sync of messages and status between Slack and Tickets
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Work from Slack on tickets created from Slack

Starter

EverytHing in Free, Plus:
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Single Intake Form
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Custom Fields
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Custom Ticketing Screens on Slack
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Private Ticket Creation in Slack
Custom Screens on Slack
Custom Screens on Slack
Custom Screens on Slack

Professional

EverytHing in Starter, Plus:
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Work from Slack on tickets created via Email (& other channels)
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Multiple Intake Forms
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Internal Comment Sync
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White-Label ClearFeed
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CSAT Surveys

Enterprise

Custom pricing
EverytHing in Professional, Plus:
tick mark
SSO with SAML provider
tick mark
Custom DPA & Security Review
tick mark
GPT Powered Answers

Integrates bi-directionally with your team's existing stack

Hubspot logoZendesk logoIntercom logoSalesforce logoFreshdesk logoJSM logoJira logoGithub logoLinear logo
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Pay Annually and get 15% discount
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Want to know more about pricing for your use-case?

Talk to Support Expert

Frequently asked questions

Most Common Questions
ClearFeed Internal Helpdesk
ClearFeed External Helpdesk 
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Billing and Trial Questions