Overview

ClearFeed connects JIRA Service Desk with Slack bi-directionally, makes filing and subscription to Jira tickets super easy, and selectively brings ticket updates for your teams within Slack right when you need them!

Category

Engineering

Slack + Jira Service Desk

Jira-clearfeed integration

How it works?

By authenticating your organization's Atlassian account, you can configure the Jira Service desk integration in a matter of minutes. After integrating ClearFeed with your organization's Jira Service desk account, you can begin converting Slack conversations into Jira tickets without leaving your Slack workspace.

Use the ClearFeed actions from the More Actions menu to create Jira tickets, or configure emoticon action to simply convert a Slack conversation using your favorite emoji. ClearFeed will create a Summary for you and will automatically sync new messages from the Thread to the Jira Ticket(Lean more about Bi-directional sync).

Permission we require

View

Read Jira project and issue data, search for issues, and objects associated with issues like attachments and worklogs.

View user information in Jira that the user has access to, including usernames, email addresses, and avatars.

  • Read Jira project and issue data, search for issues, and objects associated with tickets like attachments and worklogs.

  • View user information in Jira that the user has access to, including usernames, email addresses, and avatars.

Update

Create and edit issues in Jira, post comments as the user, create worklogs, and delete issues.

  • Create and edit issues in Jira, post comments as the user, create worklogs, and delete issues.

Manage

Register and manage Jira webhooks.

Create and edit project settings and create new project-level objects (e.g. versions and components).

  • Register and manage Jira webhooks.

  • Create and edit project settings and create new project-level objects (e.g. versions and components).

Features purpose built for productivity

Jira-clearfeed integration

Use case 1

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Hubspot-clearfeed integration

Use case 2

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Salesforce-clearfeed integration

Use case 3

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Jira-clearfeed integration

Use case 4

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat

Learn More