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“We loved the ability to just add a ticket emoji - and the magic happens! The entire conversation of multiple messages that are related, magically just makes it to the system of record.”

Auryc -  Amod Setlur
Amod Setlur
Co-Founder and VP of Products (Auryc)
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“Being able to queue all requests in one place and make sure they are addressed is important for customer satisfaction”

Greg Bakken Glean Clearfeed
Greg Bakken
Head of Technical Services (Glean)
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“Simple, Seamless Integration to handle customer support from Slack. ClearFeed is super simple to use. Zero fluff, maximum utility.”

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Partha Pratim
Program Manager - Product, Plum
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“ClearFeed allows us to scale our homely approach to customer support through Slack. It gives the benefits of a ticketing system without losing the ease of access and approachability our customers have grown to appreciate.”

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Kevin Carroll
Support & QA Manager, testRigor
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“ClearFeed has made managing a large number of Customer Slack Channels manageable. It has streamlined our response and escalation process and gives us access to metrics like FRT.”

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Barrett Summerlin
Chief of Staff, Bigeye
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“Amazing experience using clearfeed. SLA feature really helps teams to be on top of all messages and not miss any messages.”

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Karthik Arora
CTO, Elevate HQ
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“Great product with incredible support. Automatic creation of issues from Slack threads means conversations are less likely to be missed.”

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Toby Johnson
Lead Solutions Architect, Vuestorefront
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“Helped us manage twice the channels with the same support team. Statistics are a great bonus feature for us.”

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Prashant Dhanke
Founding Member - Growth, Facets
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“Customer Support Experience Differentiator. We reduced friction in supporting our customers and increased efficiencies within the support team by implementing Clearfeed.”

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Tom Walker
Head of Customer Support Engineering, Chronosphere
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“The perfect way to scale customer delight on Slack! ClearFeed is directly enabling us to give our customers a world-class support experience.”

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Shravan Ashok
Staff Technical Program Manager, CastAI
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“In addition to their own ticketing system, they make it easier than ever to create a support ticket on our ticketing system for problems that require escalation outside of Slack.”

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Taylor Milova
Client Success Manager, CoreWeave
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Transform Slack into an Intuitive, Scalable Helpdesk with ClearFeed

After implementing ClearFeed, the biggest benefit is the peace of mind of knowing customers are attended to, and we meet them where they are with real-time expert access.
Fritz Davenport, Lead Customer Success Engineer@ Astronomer

Fritz Davenport, Lead Customer Success Engineer @Astronomer

Customer Support Experience Differentiator. We reduced friction in supporting our customers and increased efficiencies within the support team by implementing Clearfeed.
Tom Walker, Head of Customer Support Engineering@ Chronosphere

Tom Walker, Head of Customer Support Engineering @Chronosphere

In addition to their own ticketing system, they make it easier than ever to create a support ticket on our ticketing system for problems that require escalation outside of Slack.
Taylor Milova, Client Success Manager @ CoreWeave

Taylor Milova, Client Success Manager @CoreWeave

ClearFeed streamlined our process by allowing employees to focus on where to raise issues, while ClearFeed navigates requests to the right people, channels, & threads, enhancing efficiency & workplace sanity.
Viraaj Arora, Head of Culture & Talent @ Headout

Viraaj Arora, Head of Culture & Talent @Headout

ClearFeed has revolutionized how we track & showcase Tech team's productivity. We can measure KPIs like closure time, & first-time response rates which were not possible earlier.
Veena S, Event Support Team Manager@ Airmeet

Veena S, Event Support Team Manager @Airmeet

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